About this role
*THE COMPANY:*
Paul Davis is a leading North American network of contractors specializing in insurance restoration, with a rich history of growth and success. Founded in 1966 as a one-man operation, Paul Davis has since expanded into a vast network, with hundreds of offices now serving Canada and the United States. Our expertise lies in cleaning, preserving, and restoring properties and contents damaged by a wide range of perils, including fire, smoke, water, hail, wind, ground settlement, vehicle damage, vandalism, break-ins, and freezing, etc.
We pride ourselves on providing valuable, risk-free services to a wide array of insurance companies, both large and small, as well as individual adjusters and agents across North America.
*OUR LOCATIONS* As part of the Paul Davis franchise network, our Company currently operates in the Windsor & Essex, Chatham-Kent, and Sarnia & Lambton territories. Collectively, these locations are referred to throughout this Job Description as Paul Davis of Windsor & Essex, Chatham-Kent and Sarnia & Lambton (the "Company"). References to the "Company" include all current and future locations operated by the Company.
*OVERVIEW: * The Estimate Writer is responsible for delivering on all expectations of the Company. Estimate Writers review the scope of work, prepare estimates for mitigation, repairs and contents to properties based on carrier guidelines. They provide support to Project Management Teams and communicate with insurance representatives and subcontractors. The desired outcome is to ensure the successful achievement of Company Key Performance Indicators (KPI) related to time, costs, margin and quality of services across all Company locations.
*1. MAIN DUTIES / RESPONSIBILITIES:*
* Prepare estimates for all Company locations including materials, labour and equipment for emergency, contents and repair services, based on scope of work, drawings, inspection reports, or other documents provided by Project Management Teams. * Comply with Insurance Client?s Service Level Agreements. * Communicating with subcontractors, requesting and following up with quotes. * Liaise, consult and communicate with Project Management Teams and Insurance Representatives to complete revisions to estimates. * Collaborate with Project Management Teams to reduce costs and meet target direct margin on emergency, contents and repair estimates. * Identify opportunities for enhancements and/or new procedures to improve workflow and reduce costs. * Provide information for bids to Project Management Teams, as required. * Leverage the usage of technology to improve and integrate data management and reporting. * Ensure adherence to Ontario Building Code and safety standards, when preparing estimates. * Complete onsite inspections, as required. * Prepare various reports, as required. * Improving project direct margin. * Meeting timelines to complete estimates. * Reduce estimate revisions and/or supplements. * All other duties as assigned.
*2. KNOWLEDGE, SKILLS AND ABILITIES*
* Professional verbal and written communication skills. * Strong interpersonal skills with the ability to work effectively with customers, coworkers, vendors, and other stakeholders. * Excellent organizational skills. * Ability to manage competing priorities, demonstrate a strong sense of urgency in responding to operational needs, and adapt to changing business and customer requirements. * Sound judgment, professionalism, and attention to detail. * Ability to work independently and as part of a team. * Strong problem solving and critical thinking abilities. * Commitment to providing professional and responsive customer service. * Conflict resolution and employee relations skills. * Excellent decision making and strategic thinking abilities. * Ability to analyze data, performance metrics (KPI), and operational reports. * Proficiency in industry-specific software including Xactimate, XactAnalysis, Encircle, Proven Jobs and RMS or other software as requi