About this role
Responsibilities • Greet customers and discuss product features, quality, and quantities available • Provide after-sales service by building customer loyalty, handling complaints, and following up on deliveries when required • Deliver exceptional customer service by answering questions and providing product advice in-store and over the phone • Prepare quotes by calculating quantities required for customer projects • Maintain a clean, organized, and welcoming store environment • Participate in merchandising, promotions, and product displays Conditions & Requirements • Previous retail sales experience preferred • Strong basic math skills • Excellent communication skills to effectively interact with customers • Proactive with strong problem-solving abilities • General knowledge of construction materials and hardware products • English proficiency is an asset • Dynamic, professional, and customer-oriented attitude • Ability to serve customers quickly and accurately Benefits of Working With Us • Salary based on experience • Permanent position • Group insurance (medical, dental, sick days, etc.) • Employee Assistance Program (EAP) • Holiday closure from December 24 to January 2 • Work boot allowance • Employee referral bonus • Employee discounts on company products • Free parking • Retirement plan (RRSP/DPSP) • 12 paid statutory holidays • 6% vacation starting in the first year • 3 paid sick days • Previous retail sales experience preferred • Strong basic math skills • Excellent communication skills to effectively interact with customers • Proactive with strong problem-solving abilities • General knowledge of construction materials and hardware products • English proficiency is an asset • Dynamic, professional, and customer-oriented attitude • Ability to serve customers quickly and accurately