About this role
Job description:
We are a proud Chinese-Canadian clinic with over 30 years of experience in massage therapy, acupuncture, and osteopathy in the Toronto area. As Canada?s first *open-concept massage clinic*, we?ve redefined traditional massage environments?prioritizing *transparency, comfort, and genuine healing*.
Every year, we proudly serve over *25,000 clients* of all ages, providing professional care rooted in the wisdom of Traditional Chinese Medicine. Our licensed therapists continuously train to refine their skills, all sharing one mission: to help more people through high-quality, compassionate healthcare.
If you're passionate about wellness, love helping people, and enjoy working in a meaningful, growth-driven environment?this could be the perfect fit for you.
*Your Key Responsibilities:*
* Greet clients warmly and professionally at the front desk * Welcome new and returning patients with care and attentiveness * Schedule and manage appointments for multiple therapists * Operate POS transactions and handle payment processes * Respond to phone calls, emails, and online messages efficiently * Educate clients on our services and treatment options * Use clinic software to manage records and schedules * Maintain cleanliness and assist with basic clinic upkeep * Support inventory and supply management * Perform manager-assigned tasks as needed
*What We?re Looking For:*
* Fluent in English, both written and spoken * Excellent communication and interpersonal skills * Organized, reliable, and able to manage time well * Able to work independently and take initiative * Clinic customer service or receptionist experience preferred * Familiarity with basic medical terms is an asset * *Genuine interest in Traditional Chinese Medicine* * *Willingness to learn and grow continuously* * *Creative mindset and problem-solving ability*
Job Types: Full-time, Part-time, Permanent, Internship / Co-op
Work Location: In person
Pay: $17.60-$25.00 per hour
Work Location: In person