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diversity manager @ The Launch

CAOnsiteFull-time
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About this role

*Job Summary*

We're looking for a manager who enjoys leading people, solving problems, and creating memorable guest experiences. If you like variety, ownership, and fast-paced days where no two shifts are the same, you'll fit right in.

*Duties*

Team Leadership

* Lead, coach and support a team of supervisors and seasonal staff. * Communicate expectations clearly and hold the team accountable. * Assist with onboarding and training. * Respond to day-to-day staffing issues and ensure shifts remain properly staffed

Daily Operations

* Oversee restaurant, bar, patio, boat launch and rental operations. * Ensure food quality, cleanliness and service standards are consistently maintained. * Monitor labour costs and adjust staffing as business demands change. * Work alongside supervisors to improve ticket times and guest flow. * Identify operational issues and proactively solve them.

Events

* Coordinate private events, live music and community programming. * Communicate with clients before and during events. * Ensure events are planned, staffed and executed successfully.

Continuous Improvement

* Recommend operational improvements. * Help develop and maintain Standard Operating Procedures (SOPs). * Launch new products and initiatives with the operations team. * Complete weekly reporting and communicate priorities for the coming week.

Who You Are

You are someone who:

* Enjoys leading people. * Thrives in busy environments. * Makes decisions without needing constant direction. * Communicates professionally. * Stays calm under pressure. * Notices problems before they become emergencies. * Takes pride in running a clean, organized operation. * Understands both customer service and profitability.

Work Schedule

This is a seasonal leadership position.

During the operating season you should expect:

* Full-time hours, including evenings, weekends and holidays. * Being present during peak operating periods. * Flexibility based on weather, events and business volume.

Pay: From $47,000.00 per year

Work Location: In person

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