About this role
CFMWS - WHERE PURPOSE MEETS PASSION!At Canadian Forces Morale and Welfare Services (CFMWS), we?re more than just a workplace; we?re a proud community dedicated to supporting Canadian Armed Forces members, veterans and their families in their daily lives. We carefully curate and provide programs and services designed to meet their unique needs and enhance their mental, social, physical, financial and familial well-being. CFMWS employees deliver programs and services including recreation, sports and fitness programs, customized financial services, retail services, access to retail savings and discounts and offers family support and organizes charity events. Our success stems from living our values. Our employees care about their role in supporting Canadian Armed Forces members, veterans and their families and act with integrity in all they do. Thriving in our close-knit environment, we act as one team with one mission. We constantly seek new ideas and creative ways to deliver the best possible programs and services. As an employer, we offer a commitment to your health, wellness and growth. We provide a diverse range of roles across many locations and a career where you can make a meaningful impact. THE ROLEAs an IM/IT Senior Business Analyst, you will lead the development of information management and information technology (IM/IT) solutions across desktop, client/server applications, databases, networking, storage, and communications. You will document business objectives, user requirements, technical specifications, and statements of work, while researching and evaluating business and technical needs to support the execution of enterprise technology roadmaps. You will also perform data analysis to uncover insights that inform decision-making and support strategic initiatives. This includes designing and building Power BI reports and dashboards that present complex data in a clear, actionable format for stakeholders across the organization. The IM/IT Senior Business Analyst prepares feasibility studies, business cases, and cost-benefit analyses, and provides recommendations on build-versus-buy options. You will collaborate with colleagues to develop system designs and project plans, functional and technical specifications, and testing plans. You will assess the usability of solutions prior to development and redesign business processes when necessary. This is an expert-level role within a collaborative team environment, where you will apply your knowledge and skills daily. If you are passionate about technology, data-driven decision-making, and want to be part of a team that is driving digital innovation, this is the opportunity for you. QUALIFICATIONS NEEDEDEducation, Certifications and Licenses College diploma or certificate in Business Administration, Computer Engineering, Computer Science, Mathematics or a related field Experience In business analysis, including requirements gathering, stakeholder engagement, and process optimization In data analysis, with the ability to interpret complex datasets and derive actionable insights In report creation, including the development of interactive dashboards using Power BI In software development environments, with an understanding of application lifecycle and delivery In scope and change management, ensuring alignment with evolving business needs In technical documentation, such as functional specifications, data flow diagrams, and metadata catalogs <