About this role
*Job Summary* We are seeking a dynamic and experienced Supervisor to lead and manage daily operations within our retail environment. The ideal candidate will possess strong leadership skills, excellent communication abilities, and a comprehensive understanding of retail management. This role involves overseeing staff, ensuring excellent customer service, managing sales and merchandising strategies, and maintaining operational efficiency. The Supervisor will play a key role in fostering a positive team environment, driving sales performance, and ensuring store standards are consistently met.
*Responsibilities*
* Lead and supervise daily store operations, ensuring smooth workflow and high-quality customer service * Recruit, train, and develop team members to enhance performance and professional growth * Manage payroll, scheduling, and time management to optimize staffing levels * Oversee merchandising, pricing strategies, and inventory purchasing to maximize sales opportunities * Handle cash handling procedures, POS transactions, and bookkeeping with accuracy * Implement marketing initiatives and promotional activities to increase store visibility and sales * Conduct regular team meetings to communicate goals, expectations, and provide training & development opportunities * Monitor sales performance metrics and prepare reports for management review * Ensure compliance with company policies, safety standards, and regulatory requirements * Resolve customer complaints effectively while maintaining positive relationships * Manage store budgets and oversee administrative tasks related to store management
*Qualifications*
* Proven supervising experience in retail or related fields with strong team management skills * Excellent communication skills; bilingual or multilingual abilities are a plus * Proficiency in POS systems, cash handling, bookkeeping, and basic math skills * Strong organizational skills with the ability to prioritize tasks effectively * Experience in merchandising, pricing strategies, marketing, and sales management * Ability to recruit, interview, and train staff; leadership qualities essential for motivating teams * Knowledge of budgeting, payroll processing, purchasing, and inventory control * Exceptional customer service skills with professional phone etiquette * Demonstrated ability to manage time efficiently in a fast-paced environment * Administrative experience including record keeping and organizational skills is preferred
This position offers an opportunity for motivated individuals to lead a vibrant retail team while developing their managerial expertise. We value proactive leaders who are committed to excellence in customer service and operational efficiency.
Pay: $18.75-$19.50 per hour
Benefits: * Dental care * Flexible schedule * Store discount
Work Location: In person