About this role
The City of Richmond is a diverse and dynamic community in pursuit of our visionto be the most appealing, livable and well-managed community in Canada.People l Excellence l Leadership l Team l InnovationImagine a career with the City of Richmond, a dynamic environment for growth and continuous improvement, fostered by our collective strengths and creativity. We are a vibrant, diverse cosmopolitan city, supported by a strong economy and recognized as leaders in innovation and service delivery excellence. The City of Richmond is committed to be the most appealing, livable, well-managed community in Canada, a goal that is only made possible by developing our most valuable asset - our people. This is a great opportunity to join our team and shape our community.Systems Analyst (PeopleSoft)Job ID: 2026-0158OverviewThe Systems Analyst works in coordination with Business Analysts, subject matter experts, vendors, consultants, and project stakeholders. This role transforms functional requirements into technical specifications, interpreting or adapting as necessary. The Systems Analyst is responsible for planning, analyzing, designing, implementing and maintaining business and enterprise systems and solutions based on best practices and organizational needs. This position reports to the Manager, Business & Enterprise Systems, and Information Technology.Examples of key responsibilities include, but are not limited to: Provides analysis, design, configuration, enhancements, integration, upgrades, maintenance and support of the City?s PeopleSoft HCM and FSCM applications. Collaborating with Solution Architects and other stakeholders, develops highly available and fault-tolerant systems architecture, configuration and specifications documents, and technical design documents. Plan and upgrade enhancements for systems and performs testing to confirm proper implementation. Provide technical leadership and follow-through on execution to ensure requirements and technical specifications are met. Develops and executes feasibility studies and requirements analysis to ensure solutions meet the client?s requests, systems upgrades, and corporate or departmental initiatives. Develops Technical configuration and specifications documents, diagrams and flowcharts. Performs fit/gap analysis on technical development items. Plans, analyzes, manages and executes system and unit testing to ensure system stability and operability. Identifies, troubleshoots, and develops/rewrites code to resolve system outages/disruptions. Analyzes and make decisions during highly stressful conditions, such as system outages/disruptions, to minimize the amount of system downtime. Develops the ?follow-up action plan? details when an IT Service Outage occurs. Coordinates with application software vendors, internal and external user groups and consultants in collaboration with the IT Department to to fulfill project and operational tasks. Assists in the development of the three-year technology plan for IT Systems including: Planning roadmap, industry competitive analysis, division operational/tech requirements, current trends in municipal or industry practices and fit/gap analysis of the City?s IT systems. Acts as project coordinator to develop project charters, plans, timelines, cost analysis, work breakdowns and other project documents.Knowledge, Skills & Abilities: Excellent knowledge of Oracle PeopleSoft HCM and FSCM applications. Excellent knowledge of PeopleSoft technologies including Application Designer, Application Engine, PeopleCode, Application Packages, Application Messaging, Fluid Development, Component Interfaces, Workflow, SQR, BI Publisher, nVision and Query. Working knowledge of PeopleSoft Internet Architecture (PIA) including Web Servers (WebLogic), Application Servers (Tuxedo), Process Schedulers and Integration Broker Experience with PeopleSoft Update Manager (PUM), Change Assistant, and Application/PeopleTools Upgrades considered an as