About this role
CFMWS - WHERE PURPOSE MEETS PASSION!At Canadian Forces Morale and Welfare Services (CFMWS), we?re more than just a workplace; we?re a proud community dedicated to supporting Canadian Armed Forces members, veterans and their families in their daily lives. We carefully curate and provide programs and services designed to meet their unique needs and enhance their mental, social, physical, financial and familial well-being. CFMWS employees deliver programs and services including recreation, sports and fitness programs, customized financial services, retail services, access to retail savings and discounts and offers family support and organizes charity events. Our success stems from living our values. Our employees care about their role in supporting Canadian Armed Forces members, veterans and their families and act with integrity in all they do. Thriving in our close-knit environment, we act as one team with one mission. We constantly seek new ideas and creative ways to deliver the best possible programs and services. As an employer, we offer a commitment to your health, wellness and growth. We provide a diverse range of roles across many locations and a career where you can make a meaningful impact. THE ROLEUnder the direction of the Senior Manager of Mental Health, the Military Family Services Program Specialist will play an important role in the ongoing development, implementation, and continuous improvement of the Military Family Services Mental Health Portfolio. This includes supporting national efforts to strengthen service consistency, governance, and evidence-informed practice. The ideal candidate will bring experience in trauma-informed mental health program design and quality improvement, including familiarity with standardization across service settings, measurement-based care, and the development of frameworks, tools, and clinical or psychosocial service models. Experience supporting professional development initiatives, supervision models, or workforce capacity-building is considered a strong asset. This position will also play an important role in helping military families access emergency childcare needed to navigate the unexpected pressures of military life, whether preparing for a posting, adjusting for a deployment or facing a tight local childcare market, you will help parents understand their childcare options and make confident, informed decisions. As part of the Military Family Service team, you will support national initiatives that improve access to childcare for CAF families, providing clear information, available options, and timely support when it matters most. You will collaborate closely with colleagues and community partners to build a coordinated network of supports. Your work will inform broader system improvements, highlight emerging needs, and contribute to strategic outcomes that enhance the resilience of military families. We are looking for a compassionate, resourceful, and proactive individual who can guide families through complex systems, build strong partnerships, and deliver impactful initiatives. Your efforts will directly help military families balance service requirements with family responsibilities, and ensure no family navigates the childcare system alone. QUALIFICATIONS NEEDEDEducation, Certifications and Licenses College diploma or certificate in Social Science, Education, Administration, Community Development or a related field AND several years of experience in family support, social services or a related field Experience In program and service delivery In developing and implementing community programs and services In creating briefing ma