About this role
Education: College/CEGEP. or equivalent experience. Work setting: Hospitality industry. Staff accommodation available. Staff accommodation provided. Hotel, motel, resort. Rural area. Remote location. Willing to relocate. Campground workers. Tasks: Register arriving guests and assign rooms. Resolve complaints and claims . Process group arrivals and departures. Take, cancel and change room reservations. Provide information on hotel facilities and services. Provide general information about points of interest in the area. Process guests' departures, calculate charges and receive payments. Follow emergency and safety procedures. Answer telephone and relay telephone calls and messages. Assist clients/guests with special needs. Perform light housekeeping and cleaning duties. Provide customer service. Security and safety: Bondable. Transportation/travel information: Own transportation. Own vehicle. Willing to travel regularly. Travel expenses not paid by employer. Work conditions and physical capabilities: Attention to detail. Fast-paced environment. Standing for extended periods. Personal suitability: Client focus. Dependability. Efficient interpersonal skills. Excellent oral communication. Excellent written communication. Flexibility. Judgement. Organized. Reliability. Team player. Resourcefulness. Screening questions: Are you available for shift or on-call work?. Are you available to start on the date listed in the job posting?. Are you currently a student?. Do you have experience working in this field?. Experience: 1 year to less than 2 years. Employment terms options: To be determined. Overtime required. Financial benefits: Gratuities. Other benefits: Free parking available. On-site amenities. On-site housing options. Wellness program.