About this role
Education: College/CEGEP. Business/commerce, general. Customer service support/call centre/teleservice operation. Work setting: Garment manufacturing company. Tasks: Address customers' complaints or concerns. Answer inquiries and provide information to customers. Maintain records and statistics. Take customers' orders. Resolve product and service related problems. Manage difficult situations with customers. Professionalism in customer service. Computer and technology knowledge: MS Excel. MS Office. Work conditions and physical capabilities: Work under pressure. Personal suitability: Client focus. Efficient interpersonal skills. Excellent oral communication. Excellent written communication. Organized. Reliability. Team player. Initiative. Ability to multitask. Dependability. Quick learner. Screening questions: Do you have experience working in this field?. Experience: 2 years to less than 3 years. Employment terms options: Flexible hours. Health benefits: Dental plan. Disability benefits. Health care plan. Paramedical services coverage. Vision care benefits. Other benefits: On-site amenities. Paid time off (volunteering or personal days). Wellness program.