About this role
🚀Scheduling Coordinator/ Client Services Manager BAYADA Home Health Care | Greenville, NC
Are you a growth-driven professional who thrives in a fast-paced, people-first environment? Are you looking for more than just a job—an opportunity to lead, build, and make a meaningful impact in your community?
BAYADA Home Health Care is seeking a Client Services Manager to join our Assistive Care State Programs office in Greenville, NC. This role is ideal for someone with an entrepreneurial mindset who is excited to help grow an office, expand services, and positively impact clients and families across Eastern North Carolina.
At BAYADA, we’re committed to delivering home care with compassion, excellence, and reliability—and we’re looking for leaders who share those values and want to grow with us.
As a Client Services Manager, you’ll play a critical role in both client satisfaction and business growth. You’ll be empowered to take initiative, build relationships, and collaborate with leadership to scale operations and improve outcomes.
You will:
Own and grow your client caseload
Help expand services and community partnerships
Collaborate with leadership to improve operational performance
Take initiative, innovate, and advance your career
If you’re motivated by growth and leadership, this role was built for you.
💼 What You’ll Do
Deliver exceptional customer service and high-quality home care experiences
Coordinate client services and manage urgent scheduling needs
Proactively grow and manage your caseload
Build strong relationships with clients, families, referral sources, payors, and community partners
Partner with Clinical Managers to support and supervise field employees
Track key metrics and support effective fiscal management
Foster collaboration and clear communication across the team
🎯 What We’re Looking For
Bachelor’s degree preferred
Medical office or home care experience preferred
Supervisory or leadership experience a plus
Proven ability to take on responsibility and achieve results
Growth mindset with ambition to develop and advance
Strong computer skills (EMR experience preferred)
Excellent communication and relationship-building skills
💙 Why You’ll Love BAYADA
Weekly pay with weekly bonus opportunities
Monday–Friday schedule (8:30 AM–5:00 PM) — no weekends
Award-winning workplace recognized by Newsweek, Forbes, and Glassdoor
Mission-driven, nonprofit organization rooted in compassion and excellence
Supportive, celebratory culture with daily recognition and team events
Strong commitment to Diversity, Equity, Inclusion & Belonging
Clear career growth and advancement pathways
Ongoing professional development through Udemy, webinars, and training
Comprehensive benefits include:
Paid holidays, vacation, and sick time
Medical, dental, and vision insurance
401(k) with company match
Employer-paid life insurance
Employee Assistance Program
As an accredited, regulated, certified, and licensed home health care provider, BAYADA complies with all state/local mandates.
BAYADA is celebrating 50 years of compassion, excellence, and reliability. Learn more about our 50th anniversary celebration and how you can join in here.
BAYADA Home Health Care, Inc., and its associated entities and joint venture partners, are Equal Opportunity Employers. All employment decisions are made on a non-discriminatory basis without regard to sex, race, color, age, disability, pregnancy or maternity, sexual orientation, gender identity, citizenship status, military status, or any other similarly protected status in accordance with federal, state and local laws. Hence, we strongly encourage applications from people with these identities or who are members of other marginalized communities.