About this role
We are seeking a highly organized and polished Client Success Coordinator to join our team in supporting high-level clients within the educational services sector. As a white-glove service provider, Groza is dedicated to excellence, and this role is the heartbeat of that commitment. You will act as the primary point of contact for students, parents, and our elite team of educators, managing complex scheduling logistics while maintaining a sophisticated and empathetic communication style.Key Responsibilities• High-Volume Scheduling: Manage, coordinate, and maintain 25–70 daily schedules for students, teachers, and tutoring sessions with high precision.• Client Relationship Management: Provide proactive, concierge-level support to high-profile clients via video calls, telephone, and text, ensuring every interaction reflects our premium service standards.• Communication Hub: Serve as the seamless bridge between parents, students, and tutors to ensure clarity, timely updates, and resolut