About this role
<span style="font-family:Arial, Helvetica, sans-serif;font-size:14px;">We’re looking for a <strong>Product Manager </strong>to build the operational backbone of the company — internal platforms, workflow systems, and AI-powered automation for operational teams. This is not a growth, onboarding, or customer-facing product role.<br>You’ll work on the systems that keep operations running at scale: back-office platforms, review workflows, case management, compliance operations, internal tooling, and process automation.<br>We’re looking for someone who loves fixing operational chaos, simplifying complex workflows, and using automation and AI to eliminate repetitive manual work.</span><br><div style="margin:4px 0;padding:0;color:#1d1c1d;">You should be excited by questions like:</div><ul style="margin:4px 0 4px 24px;padding:0;"><li style="margin:2px 0;padding:0;color:#1d1c1d;">What parts of this process should not exist manually?</li><li style="margin:2px 0;padding:0;color:#1d1c1d;">Where can AI reduce operational load?</li><li style="margin:2px 0;padding:0;color:#1d1c1d;">How do we help teams move faster with fewer errors?</li><li style="margin:2px 0;padding:0;color:#1d1c1d;">What should be automated, and where should humans stay in the loop?</li></ul><div style="margin:4px 0;padding:0;color:#1d1c1d;">This role sits at the intersection of Product, Operations, Engineering, Data and AI enablement.</div> Your role at xpate: <ul style="margin:4px 0 4px 24px;padding:0;"><li style="margin:2px 0;padding:0;color:#1d1c1d;">Build and scale internal operational platforms and workflow systems.</li><li style="margin:2px 0;padding:0;color:#1d1c1d;">Identify high-impact automation opportunities across operational processes.</li><li style="margin:2px 0;padding:0;color:#1d1c1d;">Design AI-assisted workflows that improve speed, accuracy, and scalability.</li><li style="margin:2px 0;padding:0;color:#1d1c1d;">Partner closely with operations teams to understand bottlenecks and inefficiencies.</li><li style="margin:2px 0;padding:0;color:#1d1c1d;">Work with engineering and data teams to ship practical automation solutions.</li><li style="margin:2px 0;padding:0;color:#1d1c1d;">Prototype and validate ideas quickly using modern AI and productivity tools.</li><li style="margin:2px 0;padding:0;color:#1d1c1d;">Define and measure operational impact: automation rate, SLA reduction, processing speed, quality improvement, and operational efficiency.</li><li style="margin:2px 0;padding:0;color:#1d1c1d;">Continuously improve workflows based on data and real operational usage.</li></ul> We’re ready to meet you, if… <ul style="margin:4px 0 4px 24px;padding:0;"><li style="margin:2px 0;padding:0;color:#1d1c1d;">Has experience building internal tools, operational systems, workflow platforms, or back-office products.</li><li style="margin:2px 0;padding:0;color:#1d1c1d;">Thinks in systems, workflows, operational efficiency and scalability.</li><li style="margin:2px 0;padding:0;color:#1d1c1d;">Has worked on automation initiatives, ideally involving AI or intelligent workflows.</li><li style="margin:2px 0;padding:0;color:#1d1c1d;">Can clearly demonstrate measurable business impact from their work.</li><li style="margin:2px 0;padding:0;color:#1d1c1d;">Has strong ownership and execution skills - from problem discovery to shipped solution.</li><li style="margin:2px 0;padding:0;color:#1d1c1d;">Moves fast, prototypes quickly, and actively uses AI tools in daily work.</li><li style="margin:2px 0;padding:0;color:#1d1c1d;">Is comfortable operating in ambiguity and improving messy processes.</li><li style="margin:2px 0;padding:0;color:#1d1c1d;">Enjoys working closely with operational teams and solving real execution problems.</li></ul><div style="margin:4px 0;padding:0;color:#1d1c1d;"><strong>Nice to have</strong></div><ul style="margin:4px 0 4px 24px;padding:0;"><li style="margin:2px 0;padding:0;color:#1d1c1d;">Fintech, payments, compliance, or risk operations experience.</li><li style="margin:2px 0;padding:0;color:#1d1c1d;">Experience with AI-assisted operations, LLM workflows, or internal copilots.</li><li style="margin:2px 0;padding:0;color:#1d1c1d;">Hands-on experience with low-code/no-code automation tools.</li><li style="margin:2px 0;padding:0;color:#1d1c1d;">Experience in high-scale or regulated environments.</li></ul> What working at xpate looks like: <ul style="margin:4px 0 4px 24px;padding:0;"><li style="margin:2px 0;padding:0;color:#1d1c1d;">Build products with direct operational and business impact.</li><li style="margin:2px 0;padding:0;color:#1d1c1d;">Work on meaningful AI automation problems, not AI hype projects.</li><li style="margin:2px 0;padding:0;color:#1d1c1d;">High ownership, fast decision-making, and strong execution culture.</li><li style="margin:2px 0;padding:0;color:#1d1c1d;">Opportunity to shape how operational teams work at scale.</li><li style="margin:2px 0;padding:0;color:#1d1c1d;">Flexible work environment.</li><li style="margin:2px 0;padding:0;color:#1d1c1d;">Competitive compensation and benefits.</li></ul> Why join xpate? <span style="font-family:Arial, Helvetica, sans-serif;font-size:14px;font-style:normal;font-weight:400;text-transform:none;background-color:rgb(255,255,255);display:inline;">We’re building the financial backbone of the future — where payments move freely and businesses grow without barriers. If you want real impact, freedom to innovate, and work that drives change, </span><strong style="border:0px solid;margin:0px;font-weight:600;font-family:Arial, Helvetica, sans-serif;font-size:14px;font-style:normal;text-transform:none;background-color:rgb(255,255,255);">xpate is the place for you</strong><span style="font-family:Arial, Helvetica, sans-serif;font-size:14px;font-style:normal;font-weight:400;text-transform:none;background-color:rgb(255,255,255);display:inline;">.</span>