About this role
Description <p style="margin:0px 0px 10.6667px;padding:0px;font-weight:normal;font-style:normal;background-color:transparent;text-align:left;">If you're looking for the perfect starting point in the thriving <strong>FinTech industry</strong>, you're in the right place. </p><p style="margin:0px 0px 10.6667px;padding:0px;font-weight:normal;font-style:normal;background-color:transparent;text-align:left;">Ohpen is looking for an <strong>Operations Officer</strong> to join our office in Amsterdam and closely collaborate with our Operations Lead and the wider Implementations team. </p><p style="margin:0px 0px 10.6667px;padding:0px;font-weight:normal;font-style:normal;background-color:transparent;text-align:left;">This is your opportunity <strong>to grow, innovate</strong>,<strong> and make an impact</strong> in a field that’s shaping the future of finance. </p> Briefing <h2><span style="font-family:Arial, Helvetica, sans-serif;font-size:15px;">Build a career, not just your next job</span></h2><p><span style="font-family:Arial, Helvetica, sans-serif;">At Ohpen, you'll gain experience with<strong> cloud-native banking systems,</strong> work with <strong>leading financial institutions</strong>, and develop expertise in <strong>modern engineering and operational processes</strong>. The experience you build here can open doors to future opportunities in product, engineering, banking operations, or further specialization within Operations.</span></p><h2><span style="font-family:Arial, Helvetica, sans-serif;font-size:15px;">Your team</span></h2><p><span style="font-family:Arial, Helvetica, sans-serif;">You'll join a small Operations team consisting of two senior specialists. We value <strong>ownership, initiative, and collaboration</strong>. You'll receive coaching and support while having the autonomy to take responsibility for your work - without micromanagement.</span></p><h2><span style="font-family:Arial, Helvetica, sans-serif;font-size:15px;">What you'll do</span></h2><p><span style="font-family:Arial, Helvetica, sans-serif;">You'll be responsible for ensuring the smooth execution of <strong>back-office operations</strong> for our <strong>domestic and international BPO clients</strong>. Alongside running daily operations, you'll also support the onboarding of new clients.</span></p><p><span style="font-family:Arial, Helvetica, sans-serif;">Your responsibilities include:</span></p><ul><li style="font-family:Arial, Helvetica, sans-serif;">Processing inbound and outbound payments through the Ohpen Platform</li><li style="font-family:Arial, Helvetica, sans-serif;">Managing investment fund orders and NAV processing</li><li style="font-family:Arial, Helvetica, sans-serif;">Performing operational reconciliations</li><li style="font-family:Arial, Helvetica, sans-serif;">Coordinating monthly acceptance testing for new platform releases</li><li style="font-family:Arial, Helvetica, sans-serif;">Monitoring and improving daily operational processes</li></ul><h2><span style="font-family:Arial, Helvetica, sans-serif;font-size:15px;">What success looks like</span></h2><p><span style="font-family:Arial, Helvetica, sans-serif;">Accuracy and reliability are at the heart of everything we do. As an Operations Officer, you'll ensure that processes run efficiently, precisely, and seamlessly while continuously looking for opportunities to improve them.</span></p><h2><span style="font-family:Arial, Helvetica, sans-serif;font-size:15px;">Working at Ohpen</span></h2><p><span style="font-family:Arial, Helvetica, sans-serif;font-size:14px;">We work in a hybrid model, giving you the flexibility to work from home while staying connected with your colleagues in our Amsterdam office in Rokin.</span></p><p><span style="font-family:Arial, Helvetica, sans-serif;font-size:14px;">When you're in the office, you'll have access to:</span></p><ul><li style="font-family:Arial, Helvetica, sans-serif;font-size:14px;">A fully equipped gym with weekly kickboxing sessions</li><li style="font-family:Arial, Helvetica, sans-serif;font-size:14px;">Professional massage services</li><li style="font-family:Arial, Helvetica, sans-serif;font-size:14px;">Healthy catered lunches</li><li style="font-family:Arial, Helvetica, sans-serif;font-size:14px;">A pool table, arcade, and other social spaces</li></ul> About You <ul><li style="font-size:14px;">You have <strong>initial experience in an Operations role</strong> within <strong>financial services</strong>, or a relevant educational background complemented by a comparable traineeship or internship.</li><li style="font-size:14px;"><span>You are <strong>fluent</strong><strong> in English</strong><strong> </strong>and Dutch would be a welcome – not strictly required</span></li><li style="font-size:14px;"><span>You are <strong>accurate</strong><strong>, </strong><strong>organized</strong><strong> and structured</strong> </span><span>with a sharp eye for detail even under time pressure.</span></li><li style="font-size:14px;"><span>You are motivated<strong> to take ownership</strong> of your work and grow into working independently, with the coaching and support of your team along the way.</span></li><li style="font-size:14px;"><span>You are keen to support <strong>communication </strong>flowing smoothly between<strong> internal teams </strong>and <strong>external clients</strong> as you help coordinate day-to-day process tasks.</span></li><li style="font-size:14px;"><span>You are <strong>curious about fintech</strong> and <strong>eager to learn</strong> to improve existing ways of working.</span></li></ul>