About this role
Intro <div style="text-align:justify;"><span style="color:rgb(32,32,32);font-family:Inter, '-apple-system', BlinkMacSystemFont, 'Segoe UI', Roboto, 'Helvetica Neue', 'Open Sans', 'system-ui', '-apple-system', 'Segoe UI', Roboto, Ubuntu, Cantarell, 'Noto Sans', sans-serif, 'Apple Color Emoji', 'Segoe UI Emoji';font-size:14px;font-style:normal;font-weight:400;text-align:justify;text-transform:none;background-color:rgb(255,255,255);display:inline;">Join our team as a Customer Support Coordinator and lead the coordination of aviation spare parts operations from inquiry to delivery. You’ll oversee RFQs, quotations, and shipments while ensuring full regulatory compliance and top-tier customer service. By managing supplier relationships, optimizing procurement strategies, and driving operational efficiency, you’ll play a key role in supporting our customers’ fleet reliability and business success.</span></div> Your responsibilities will include: <ul><li style="text-align:justify;">Oversee and perform daily operational activities, including: RFQ and order processing, quotation preparation, and shipment coordination</li><li style="text-align:justify;">Ensure all spare parts transactions are fully documented and compliant with aviation regulations, including airworthiness certificates and export/import documentation</li><li style="text-align:justify;">Lead strategic procurement of repairable components and high-value assets to support operational requirements</li><li style="text-align:justify;">Monitor inventory levels and collaborate with teams to ensure orders are placed on time to meet demand Supervise exchange orders, ensuring the timely return of core units by the customer</li><li style="text-align:justify;">Source and evaluate suppliers for quality, cost, and reliability, and develop and maintain strong relationships with vendors</li></ul> We expect You to have: <ul><li><div style="text-align:justify;">Bachelor’s degree in aviation management, Supply Chain, Business Administration, or related field (or equivalent experience)</div></li><li><div style="text-align:justify;">Minimum 2 years of experience in aviation spare parts operations, procurement, or MRO support</div></li><li><div style="text-align:justify;">Strong knowledge of aircraft spare parts, repairable components, and aviation documentation standards</div></li><li><div style="text-align:justify;">Experience in supplier evaluation, strategic procurement, and inventory management</div></li><li><div style="text-align:justify;">Strong communication and negotiation skills</div></li><li><div style="text-align:justify;">Fluency in English; additional languages will be considered as an advantage</div></li></ul> We offer: <ul style="border:0px solid;color:rgb(32,32,32);font-family:Inter, '-apple-system', BlinkMacSystemFont, 'Segoe UI', Roboto, 'Helvetica Neue', 'Open Sans', 'system-ui', '-apple-system', 'Segoe UI', Roboto, Ubuntu, Cantarell, 'Noto Sans', sans-serif, 'Apple Color Emoji', 'Segoe UI Emoji';font-size:14px;font-style:normal;font-weight:400;text-transform:none;background-color:rgb(255,255,255);"><li style="border:0px solid;margin:0px;">Opportunity to work in a fast-paced and dynamic airline environment</li><li style="border:0px solid;margin:0px;">Professional growth and development within the organization</li><li style="border:0px solid;margin:0px;">Possibility to travel on company network at reduced rates</li><li style="border:0px solid;margin:0px;">Additional day off during your birthday month</li><li style="border:0px solid;margin:0px;">Additional benefits package: partner discounts, team buildings, food treats, other fun activities in the office and more</li><li style="border:0px solid;margin:0px;"><strong style="border:0px solid;margin:0px;font-weight:600;">Monthly salary from 2800 - 3000 EUR gross. </strong></li></ul>