About this role
Job summary
Were looking for a qualified Dispensing Assistant (NVQ Level 2 in Pharmacy Services or equivalent) to join our friendly, forward-thinking dispensary team.
Why Join Us?
Full NHS Pension
CQC Outstanding Practice
2025 GP Practice of the Year (Herefordshire & Worcestershire)
Innovative Omnicell robotic dispensing systems
Supportive, award-winning, patient-focused team
Full NHS pension rights apply.
Offers are subject to references and DBS.
Upton Surgery cares for 12,000 patients with a holistic, integrated care approach. On-site NHS Community & Social Care staff. Training practice supporting GPs in training and Warwick/Three Counties Medical School.
Conveniently located: 10 mins from M50 (J1), close to Worcester, Malvern, Tewkesbury & Cheltenham.
Main duties of the job
The successful candidate will provide a safe, efficient, and accurate dispensing and prescription service, supporting the clinical team to deliver high-quality patient care. Working within practice policies, Standard Operating Procedures (SOPs), and NHS guidelines, you will process repeat prescriptions, dispense medications, maintain accurate dispensing records, and ensure medicines are stored, handled, and supplied safely.
You will be responsible for maintaining effective stock control, managing prescription charges and financial records, supporting medication supplies to care homes and patients requiring dosette trays, and ensuring compliance with Controlled Drugs regulations. The role also involves responding to medicines safety alerts, maintaining high standards of cleanliness and organisation within the dispensary, using clinical IT systems confidently, and contributing to the practice's compliance with CQC standards.
The post holder will work collaboratively with GPs, pharmacists, clinicians, and the wider practice team to provide a responsive, patient-centred dispensing service and undertake any additional duties required to support the safe and efficient running of the dispensary.
About us
Upton Surgery cares for 12,000 patients with a holistic, integrated care approach. On-site NHS Community & Social Care staff. Training practice supporting GPs in training and Warwick/Three Counties Medical School.
Conveniently located: 10 mins from M50 (J1), close to Worcester, Malvern, Tewkesbury & Cheltenham.
Job description Job responsibilities
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Main Duties and ResponsibilitiesProcess and issue prescriptions in line with NHS repeat prescribing guidelines and local proceduresEnsure prescription charges are collected and FP10 documentation is correctly completedHandle and record all practice monies accurately, ensuring correct storage and bankingUse clinical IT systems to support dispensing and maintain accurate recordsManage and process invoices and dispensary correspondence appropriatelySupport stock control, ensuring safe storage, continuity of supply, and minimisation of wasteEnsure safe storage of medicines, including refrigerated items with temperature monitoringMaintain high standards of cleanliness, hygiene, and equipment upkeep within the dispensaryPrepare and dispense medications for patients, care homes, and dosette trays, including MAR chartsLead/support medication supply processes for designated care homes where requiredRespond appropriately to drug alerts under supervisionFollow Standard Operating Procedures (SOPs) at all times, including Controlled Drugs handling and record keepingCarry out prescription deliveries when requiredEnsure all dispensing activity is accurately recorded and checked against prescriptionsLiaise with clinical staff when queries arise regarding prescriptions or medication safetySupport compliance with CQC standards and practice policiesContribute to maintaining an efficient, safe, and patient-focused dispensary service
Professional ResponsibilitiesMaintain patient and practice confidentiality at all timesFollow all Health & Safety and infection control proceduresPromote equality, diversity, and respectful patient careParticipate in training, mandatory learning, and personal developmentWork effectively as part of a team and independently when requiredContribute to quality improvement, audits, and service developmentManage workload efficiently and take responsibility for own performance
Person Specification
Qualifications Essential
GCSE grade A to C in English and Maths Level 2 Dispensing Course
Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Employer details Employer name Upton Surgery
Address Upton Surgery
Tunnel Hill
Upton-upon-severn
Worcester
WR8 0QL
United Kingdom
Employer's website https://www.uptondoctors.co.uk/ (Opens in a new tab)