About this role
Job summary
This is an exciting opportunity to join an established talking therapies/IAPT service as an administrative assistant for the Grantham Talking Therapies team. We are looking for an organized, flexible, efficient team player to join our busy, supportive service.
The successful applicant will be based at Elm Lodge Grantham supporting service delivery. Duties include reception cover, book patient's appointments, input data, other general office tasks. The service will provide regular supervision and training to support this.
Main duties of the job
You will require excellent communication, organisational and IT skills as well as having an exemplary telephone manner, with the initiative to work on your own at times.
Lincolnshire Talking Therapies is a successful IAPT service that provides a stepped care model for the treatment of people with mild to moderate common mental health problems e.g., anxiety and depression in line with NICE guidelines.
About us
Lincolnshire Partnership NHS Foundation Trust provides mental health services and a number of learning disability, autism and social care services in the county of Lincolnshire. Employing around 2,900 staff, and serving a population of over 768,400, our people lie at the heart of everything we do.
You could be part of a Trust rated by staff as one of the best mental health and learning disability trusts in England. We firmly believe the key to high quality care is a contented workforce. This is reflected in our Care Quality Commission rating of 'outstanding' for well-led and 'good' overall. In the most recent National NHS Staff Survey, our staff rated us as the number one trust nationally for staff morale and one of the top scoring NHS Trusts in the Midlands for being compassionate and inclusive. We're really proud of this!
We offer options for flexible working and provide a wide range of training and promotion opportunities in all professions. We support and celebrate diversity, have active staff networks groups and are always looking at what more we can do to support our staff.
Whether you're taking the first exciting steps in your career, itching for a new challenge or searching for a better place to raise a family, Lincolnshire has arange of rewarding health and social care careers in a county that's friendly, fascinating, affordable and brimming with everything you need to live a happy life.Visitbeinlincolnshire.comto find out more.
Job description Job responsibilities
Please view the attached Job Description and Person Specification documents for complete details regarding this post.
When completing your application, please demonstrate how you meet the role criteria.
We can also offer you many staff benefits to help support you which include:
Early access to Psychological Therapies and Physiotherapy
Competitive annual leave allowance
Car leasing scheme
NHS pension scheme
Free eye tests
Money saving options through our salary sacrifice scheme
Discounts on major high street retailers and restaurants
Get in touch today:
For further information regarding this post please contact Susan Wilson, Team Manager for Grantham Talking Therapies, on 01476 584004or email [email protected]
Due to the UKVI immigration changes we are no longer able to offer sponsorship for this role. Please provide details of the visa type and expiry date in your application. Failure to provide the required information will result in your application being rejected.
Person Specification
Qualifications Essential
GCSE English Grade C or above or Grade 4 or above NVQ 2 or equivalent qualification and/or previous experience in similar role Able to use Microsoft Office, particularly Word/Excel/PowerPoint/electronic diary management Word processing/IT skills
Skills Essential
Understands Code of Conduct in relation to Data Protection and Information Governance. Organise and plan activities relating to own workload on a day to day basis, adjusting in response to service needs. Excellent telephone manner Ability to accurately input confidential data onto a database Able to use own initiative Able to communication with Service Users Resilience in difficult and sometimes potentially upsetting situations Able to be flexible if required
Experience Essential
Experience of working in a busy office environment Customer service experience
Desirable
Administrative experience within an NHS setting
Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Employer details Employer name Lincolnshire Partnership NHS Foundation Trust
Address Elm Lodge
Beacon Lane
Grantham
NG31 9DF
United Kingdom
Employer's website https://www.lpft.nhs.uk/ (Opens in a new tab)