About this role
Job summary
Are you highly organised, naturally proactive and the person who spots the detail that everyone else misses?
We're looking for an enthusiastic and motivated Business Administration Coordinator to join our service and make a real difference.
This is an exciting opportunity for someone who thrives in a fast-paced environment, enjoys bringing order to complexity and loves supporting others to do their best work. You'll lead a small, experienced team of administrators and play a pivotal role in supporting our Case Management team and Heads of Service.
No two days are the same. One moment you could be coordinating performance reports, the next managing competing priorities, supporting service developments, preparing for important meetings or solving problems before they become issues. You'll be trusted to work independently, use your initiative and keep things moving.
We're looking for someone who:
Has excellent organisational skills and exceptional attention to detailIs proactive and enjoys taking ownership and finding solutionsCommunicates confidently with a wide range of people and can build positive relationships quicklyCan juggle multiple priorities while remaining calm and focusedEnjoys leading and developing others, providing guidance and support to a small teamIs comfortable handling sensitive and confidential informationHas strong IT and administrative skills, including producing reports and managing information effectively.
Main duties of the job
In this role, you'll brings positivity, energy and a good sense of humour to the workplaceLine manage and support a small, dedicated team of administrators.Lead the administrative response to our Case Management teams, ensuring an efficient and high-quality serviceProvide close support to the Heads of Service, who form part of the senior management teamProduce and coordinate reports, performance information and key business documentationOrganise meetings, events and site visits, preparing agendas and supporting papersUse initiative and sound judgement to manage competing demands and resolve issues effectivelyThis role offers a hybrid approach to working, with typically three days based in our offices at Langdon Hospital, Dawlish, and two days working from home. However, as part of a responsive and collaborative leadership team, you'll need to be flexible and able to attend the office on additional days when service needs require it.
Why join us?
This is more than an administration role. It's an opportunity to step into a key leadership position where your organisation, initiative and people skills will genuinely make a difference. You'll join a supportive team that values collaboration, professionalism and a healthy sense of humour, where fresh ideas and new ways of working are welcomed.
If you're energetic, organised, enjoy working with people and take pride in getting the details right, we'd love to hear from you.
About us
About Devon Partnership Trust
We provide mental health, learning disability and neurodiversity services, as well as a range of specialist & secure services for the wider south west region & nationally. We are passionate about promoting good mental health & wellbeing. We strive to use the expertise & resources within our organisation, and through our partnerships, to deliver high quality services that are safe & focused on people's recovery.
We are committed to developing a culture of coproduction, involving patients, families & carers in everything we do
Our values
We not only recruit based on qualifications & experience - we recruit individuals who possess & demonstrate the behaviours which underpin our Trusts core values. These include such attributes as showing a commitment to quality of care, improving lives of others, giving respect, dignity & compassion. We can bring those values to life in our everyday tasks by giving a smile; making time for people; challenging ourselves & others, & being open to new ideas.
We are committed to being an inclusive employer & applications are encouraged & welcomed from all sections of the community, regardless of any protected characteristics as governed by the Equality Act 2010. Part time & flexible working applications will be considered & supported, where possible. We particularly encourage applicants with lived experience of mental health conditions, neurodiversity or learning disabilities. We are a Disability Confident Leader.
Job description Job responsibilities
Please refer to the full Job Description and Person specification attached to this advert which will provide further information on this role.
Person Specification
Experience Essential
Excellent organisational skills. Ability to prioritise workload and adapt to change when required Experience of dealing with confidential and complex information Experience of managing a team of administrators
Desirable
Understanding of Mental Health issues and health service terminology. Previous experience of working in a Healthcare or Social Care administrative setting
Qualifications Essential
Business/professional qualification to degree level or equivalent knowledge and experience. E.g. Managerial knowledge, project monitoring, supervisory, workload management, acquired through a degree, or equivalent training and substantial experience. Evidence of continuing professional and personal development
Desirable
ICDL (International Computer Driving License), or equivalent experience.
Communication and Working Relationship Skills Essential
Excellent interpersonal skills / Able to communicate with people at all levels Effective verbal and written communication skills for conveying complex information Maintain high level of confidentiality at all times. Ability to deal with sensitive and contentious information Excellent knowledge of all software applications particularly use of Word, Excel and PowerPoint preparation
Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Employer details Employer name Devon Partnership NHS Trust
Address Langdon Hospital
Exeter Road
Dawlish
Devon
EX7 0NR
United Kingdom
Employer's website https://www.dpt.nhs.uk/ (Opens in a new tab)