About this role
Job summary The Relief Care Team Leader provides hands-on leadership and supervision across residential and nursing care services within Jewish Care, supporting the delivery of safe, high-quality, person-centred care to older people, including those living with dementia. Working on a bank/relief basis, the postholder will lead shifts as required, coordinating care staff, allocating duties, and ensuring that residents receive responsive support that promotes dignity, independence, and wellbeing. The role includes supporting personal care delivery, administering medication (where trained), responding to incidents or emergencies, maintaining accurate care records, and ensuring compliance with care plans, safeguarding, and organisational policies. The Team Leader will also support staff supervision, induction, mentoring, and day-to-day problem solving to ensure smooth and consistent service delivery across shifts.
Main duties of the job We are seeking a motivated and compassionate Relief Care Team Leader to join our care teams on a flexible, as-and-when-required basis. You will lead shifts across residential and nursing services, supporting and guiding care staff to deliver high-quality, person-centred care to older people. The role involves coordinating daily care activity, supporting medication administration (where trained), maintaining records, and ensuring a safe, calm, and supportive environment for residents. You will also provide leadership on shift, support colleagues, and help maintain excellent standards of care, safeguarding, and teamwork. This is a rewarding opportunity for an experienced care professional who enjoys flexible working and making a real difference.
About us Jewish Care is the largest health and social care charity serving the Jewish community in London and the South East, supporting thousands of older people, families, and carers every week. We provide residential, nursing, dementia, retirement living, housing with care, community services, and mental health support. Our services are rooted in dignity, compassion, and inclusion, creating warm and welcoming environments where people can live meaningful lives. Guided by our values of Excellence, Integrity, Innovation, Compassion, and Inclusiveness, we invest in our colleagues through training, development, and supportive leadership, ensuring they are empowered to deliver outstanding care.
Job description Job responsibilities
We are looking for a caring, motivated, and proactive Care Team Leader to join our residential and nursing care teams. This is an exciting opportunity for an experienced care professional who is passionate about delivering high-quality, person-centred care while supporting and leading others to achieve the very best outcomes for residents.
As a Team Leader, you will lead shifts, support and guide care staff, and ensure residents receive safe, compassionate, and responsive care that promotes wellbeing, dignity, independence, and quality of life.
You will play an important role in creating a warm, inclusive, and supportive environment for residents, relatives, colleagues, and visitors, while helping to maintain the high standards our services are known for.
The Care Team Leader role is worked on a rota basis and includes evening and weekend shifts.
Shift length: 12-hour shifts (88)
Includes some weekend working
What You Will Be Doing Leading and coordinating care staff during shifts to ensure excellent standards of care are consistently delivered Supporting residents with personal care and daily living activities in line with individual care plans and preferences Promoting residents physical, emotional, social, psychological, and spiritual wellbeing Contributing to the development and review of care plans to ensure care remains person centred and responsive Responding promptly and appropriately to alarms, incidents, emergencies, and resident requests Supporting, mentoring, and motivating care staff to maintain a positive and professional team culture Assisting with staff induction, supervision, learning, and development, including agency staff where required Maintaining accurate records and ensuring effective communication with residents, relatives, colleagues, and healthcare professionals Promoting health, safety, safeguarding, and compliance with organisational policies and care regulations Supporting an excellent customer experience for all residents, families, and visitors What We Are Looking For Essential QCF Level 3 in Health & Social Care or equivalent Experience working within a care environment, including supervising staff within a care setting Experience supporting older people, including individuals living with dementia and physical disabilities Understanding of safeguarding, health and safety, and person-centred care practices Knowledge of medication administration and CQC regulations/KLOEs Strong communication, leadership, and organisational skills Ability to manage challenging situations positively and work effectively under pressure Good IT skills, including the use of electronic care planning systems A flexible and compassionate approach to supporting residents needs Desirable
Assessor or Mentor qualification Understanding of Jewish values, culture, and traditions What We Offer Competitive salary and benefits package Excellent learning and development opportunities Ongoing training and career progression Supportive leadership and team environment The opportunity to make a genuine difference to the lives of older people and their families
Why Join Us? At Jewish Care, youll be part of a dedicated and compassionate team where your contribution is truly valued. We are committed to creating inclusive environments where residents and colleagues can thrive, and where high-quality care is delivered with kindness, dignity, and respect every day.
Person Specification
General Requirements Essential
Please refer to job description above
Desirable
Please refer to job description above
Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Employer details Employer name Jewish Care
Address
Golders Green
NW11 9DQ
United Kingdom
Employer's website https://careers.jewishcare.org/ (Opens in a new tab)