About this role
Job summary
An exciting opportunity has arisen for an enthusiastic, friendly and motivated individual to join the Financial Services team based at The Whitehouse Business Park, Peterlee.
The successful applicant will provide support to the Accounts Receivable Team. This is a small, friendly and supportive team led by a Team Leader, with reporting lines to the Financial Accountant and Financial Services Manager.
This role offers an excellent opportunity for someone looking to develop a career in finance, particularly if they have already gained experience in administration, data inputting or a similar office-based environment.
The ideal candidate will be able to work effectively using their own initiative, while also contributing positively as part of a team. Excellent communication skills, attention to detail and a flexible approach to work are essential.
What we can offer you:
Competitive salary plus generous NHS Pension
27 days annual leave plus bank holidays increasing at service intervals, pro rata for part time working
24/7 Employer Assistance Programme
Hybrid flexible working to support work life balance
Main duties of the job
As a valued member of the team the successful candidate will be expected to:
- Produce invoices and credit notes using a computerised system.
- Deal with account queries.
- Deal with Credit Control.
- Complete any other duties as delegated.
About us
If you are being interviewed you must accept an interview slot in the system to continue, even if you have arranged with the manager.
You must be able to produce ALL certificates stated essential in the person specification or you will not be able to complete pre-employment checks.
We provide hospital services from two acute sites - Darlington Memorial Hospital and University Hospital of North Durham. We have a centre for planned care in Bishop Auckland and provide care from community hospitals in Chester-le-Street, Shotley Bridge, Barnard Castle, Sedgefield and Weardale as well as over 80 other community based settings and providing care in patients' homes.
We particularly welcome applications from disabled and Black, Asian and Minority Ethnic (BAME) candidates as BAME and disabled people are currently under-represented.
Full Job Descriptions can be found in the adverts supporting documents.
Over reliance on AI-generated content is discouraged and may diminish the applicant's chances of success.
For the most up-to-date information on visa requirements and eligibility, please check online to determine whether you can apply.
Job description Job responsibilities
The Accounts Receivables Clerk will be supported in their role by the Section Head - Receivables, Receivables Clerks and the wider Financial Services Team.
The post holder will be responsible for:
Production and despatch of accounts receivable invoices/ credit notes in accordance with Trust
policies and procedures using the computerised accounting System.
Creating and maintaining new customer accounts accurately.
Responding to queries received by telephone, email or letter in a timely and professional
manner.
Managing customer account queries, including investigating the originating source to verify the
validity of charges.
Chasing payment of debts owed to the Trust to ensure income is received in line with agreed
payment terms.
Production and issuing reminder letters and statements in accordance with the Trusts debt
recovery policy.
Working as part of the wider Financial Services Department and developing effective working
relationships with colleagues across the organisation.
Ensuring departmental standards and agreed deadlines are consistently met.
Undertaking any other duties as may be delegated from time to time.
Person Specification
Special Skills & Knowledge Essential
Good Computer skills with experience of the Microsoft Office Suite, particularly Excel and Word. - Confident and accurate data input skills. - Must have good verbal and written communication skills. - The ability to answer routine financial queries, from a range of Financial and non financial, expressing themselves verbally or in writing in a manner that is understandable and professional. - Ability to work to all routine and ad hoc deadlines. -Possesses basic organisational skills.
Desirable
- Has an appreciation of the NHS Finance regime. - The ability to input data into the financial accounting system.
Experience Essential
Experience in raising a high-volume of invoices and credit notes. - Experience with working within an Accounts Receivables Function.
Desirable
Experience of working within a NHS Accounts Receivables Function
Qualifications Essential
- Minimum of 5 GCSE's or equivalent (A*-C or Grade 9 - 4). Including Maths and English. OR - Can demonstrate a track record of working within an Accounts Receivable function.
Desirable
- Business Administration or Financial qualifications.
Special Requirements Essential
- Positive, friendly and approachable attitude. - Motivated. - The ability to work under pressure. - Ability to work in both a team and alone.
Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Employer details Employer name County Durham & Darlington NHS Foundation Trust
Address The Whitehouse
Centre for health 1
Traynor Way
Peterlee
County Durham
SR8 2RU
United Kingdom
Employer's website https://www.cddft.nhs.uk/ (Opens in a new tab)