About this role
Job summary As part of the Mental Health and Wellbeing Partnership in Bath and Northeast Somerset, Swindon and Wiltshire (BSW), Second Step delivers community mental health support in collaboration with Alabar, Missing Link and Nilaari. Together, were transforming mental health services by focusing on trauma-informed, person-centred, and culturally inclusive approaches.
Main duties of the job We are recruiting a Recovery Navigator to join our Access Community Mental Health Team in Swindon to work closely with individuals with moderate to severe mental health needs, helping them set and achieve personal recovery goals and connect to meaningful support within their community.
About us Second Step is a leading mental health charity in the Southwest offering housing, support and hope to people with mental health and support needs. Our vision is that we believe in a world where everyone affected by mental health problems can create a positive future. We promote mental health and wellbeing by supporting people and communities to build brighter futures.
Job description Job responsibilities Collaborate with health professionals, VCSE partners, and other support networks to provide seamless experience.
Conduct support conversations using tools like DIALOG+ to create tailored, strengths-based support plans.
Deliver person-centered, culturally sensitive, and trauma-informed interventions.
Use your own lived experience (if applicable) to provide hope and connection.
Support individuals with navigation around housing, employment, relationships, and mental wellbeing.
Maintain accurate and timely casework, risk assessments, and outcome monitoring.
Promote recovery, inclusion, and equity in everything you do.
Person Specification
Experience Essential
A minimum of 6 months-1 year experience working with people with mental health needs, including risk assessing and support planning Experience of providing practical and emotional support to enable the client to take up the responsibilities of their own recovery. Proven experience of working with people with multiple needs (e.g. mental health, homelessness, alcohol/drug dependency long term conditions) Proven experience of carrying out needs and/or risk assessments and the support planning process Experience of working with a number of individuals with competing needs and priorities
Desirable
Proven experience of mental health issues and/or services, either as a user, carer or supporter. Experience being involved in processes with high-risk presentations, including risk management, safety planning, safeguarding Experience delivering support to acute populations within crisis, admission or intensive community settings, including managing complexity, co-occurring needs and heightened risk. Lived experience of mental health issues or services
Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Employer details Employer name Second Step
Address The Circle, Pinehurst
Swindon
SN2 1QR
United Kingdom
Employer's website https://www.second-step.co.uk/ (Opens in a new tab)