About this role
Job summary
You will be working as part of a small team to help achieve strategic and business objectives of the Programme by supporting a number of the NHS Wales Executive Peer Groups, such as Public Health Directors or Directors of Digital. You will work closely with the Membership Engagement Manager and Senior Programme Support Officer to support the effective delivery of peer groups and programme activities, contributing to the successful running of the programme infrastructure.
Main duties of the job
As a Programme Support Officer in our Welsh NHS Confederation team, you will:
Coordinate peer group meetings and programme activities that bring together NHS leaders from across Wales.Provide high quality administrative support, including preparing agendas, and meeting documentation.Build strong relationships with members and being a key point of contact.Support the day-to-day delivery of the programme by responding to queries, maintaining accurate records and working collaboratively with colleagues.
About us
The Welsh NHS Confederation is the national membership body representing the leaders of the organisations making up the NHS in Wales: the seven local health boards; three NHS trusts; and two Special Health Authorities. We host and oversee the work of NHS Wales Employers.We are part of the NHS Alliance; a registered charity that draws its membership from every part of the health system in Wales, Northern Ireland and England.
The NHS Alliance is committed to promoting a diverse and inclusive environment for our staff. A place where we can all be ourselves and succeed on merit. We offer a range of inclusive employment policies including family friendly policies and flexible working and we have range of channels to support staff from different backgrounds including our staff networks and a staff forum.
The NHS Alliance is committed to being a flexible employer. We understand the value and benefit to our employees being able to work flexibly and our agile working principles are designed to empower our people to work with optimal flexibility and minimal constraints to support a work life balance and take care of employee health and wellbeing.
You will receive an excellent benefits package, including 30 days annual leave (plus bank holidays), pension scheme, cycle to work scheme, salary sacrifice schemes and travel season ticket loans.
Job description Job responsibilities
Act as a first point of contact for programme-related queries, ensuring they are dealt with in a professional and timely manner.Provide day-to-day administrative and coordination support across the programme portfolio to ensure activities are delivered effectively and on time.Provide comprehensive administrative support to Executive Peer Group Chairs, including scheduling meetings, distributing agendas, preparing meeting papers, taking accurate minutes, maintaining action logs, and following up on agreed actions.Coordinate meeting logistics, including booking venues or virtual meetings, managing attendee lists and circulating meeting documentation.Build and maintain positive working relationships with Executive Peer Group Chairs, members and stakeholders across NHS Wales.Proactively contribute membership insight to the wider Welsh NHS Confederation team, including for the Annual Conference and events programme and communications and influencing programme.Undertake regular updating and maintenance of records as well as distribution lists.Responsible for enabling work to be delivered to agreed deadlines and highlighting to the Membership Engagement Manager any challenges to delivery in a timely manner.Managing the Engagement Teams shared mailbox, responding to inquiries, coordinating communications and ensuring emails are actioned or directed to the appropriate colleague.Any other duties considered appropriate.
Person Specification
Experience Essential
1.Proven experience of working within a programme or project-based role 2.Strong organisational skills and ability to prioritise work from different sources 3.Able to communicate and engage actively with a range of senior stakeholders 4.Ability to work independently and organise own workload with excellent attention to detail 5.Strong written and verbal communication skills 6.Able to build and maintain effective relationships with colleagues at different levels and across organisations
Desirable
1.Welsh speaking 2.Experience of working in the Welsh NHS and/or public services
Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Employer details Employer name The NHS Alliance
Address Ty Glan-yr-Afon
21 Cowbridge Road East
Cardiff
CF11 9AD
United Kingdom
Employer's website https://thenhsalliance.org/ (Opens in a new tab)