About this role
Job summary
The Paediatric Audiology Service provides a wide range of children's hearing services for the population of the London Boroughs of Hounslow and Ealing. The post holder will provide comprehensive support to the Paediatric Audiology Service. This is a skill-mix post; the post holder will undertake administrative tasks, hearing screening at school entry, and assist Audiologists in clinic.
You must have excellent communication and interpersonal skills, strong IT skills with a high level of data accuracy, excellent organisational skills, and the ability to prioritise and meet deadlines.
This post requires clearance by the Disclosure and Barring Service (DBS) at an enhanced level.
Main duties of the job
The post holder will provide administration and clerical support needed for the day to day running of the audiology clinics.
The post holder will use electronic patient database systems (e.g. Auditbase, SystmOne and S4H) for effective and efficient administration work.
The post holder will organise hearing screening in schools, retest sessions for all schools and develop good working relationships and rapport with schools for the smooth running of the hearing screening service.
About us
West London NHS Trust is one of the most diverse healthcare providers in the UK, delivering a range of mental health and physical healthcare and community services. The Trust runs Broadmoor Hospital, one of three high secure hospitals in the country, with an international reputation.
Our high secure services care for patients from South of England and we provide low and medium secure services across eight London boroughs. The Trust also provides mental and physical healthcare in three London boroughs (Ealing, Hounslow and Hammersmith & Fulham). We employ 4,500 staff, of whom 56% are BME. Our turnover for 2023-24 is £426m.
The Trust is rated as 'Good' overallby the Care Quality Commission. Forensic services are rated as 'Outstanding'.
The Trust is an established partner and contributor in the development of the evolving North West London Integrated Care System and the Integrated Care Board. The Trust leads the NW London Children and Adolescent Mental Health provider collaborative.
Job description Job responsibilities
The Candidate Pack provides an overview of the key tasks and responsibilities of the role, and the person specification outlines the qualifications, skills, experience and knowledge required. Please view as attached
The person specification below is not the full person specification, but outlines the criteria against which your application form will be assessed.
Person Specification
Qualifications Essential
Educated to GCSE level or equivalent Excellent command of English language (written and spoken)
Desirable
Computer and IT systems qualifications
Experience Essential
Experience of handing and working with young children
Desirable
Experience of school hearing screening A qualification with regard to working with children Previous knowledge of Audiology Previous administrative and clerical experience Previous work experience in Paediatric Audiology service
Skills Essential
Excellent time management skills Excellent organisation skills Good written and verbal communication skills Ability to use computer efficiently IT skills to include Microsoft Word, data management systems
Desirable
Ability to handle expensive equipment Competence in typing Car driver Clean driving licence
Knowledge Essential
Knowledge of health services practices
Desirable
Knowledge of local area and schools Higher qualification in science subject Deaf awareness training
Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Employer details Employer name West London NHS Trust
Address Heart of Hounslow Health Centre
92 Bath Road
Hounslow
TW3 3LN
United Kingdom
Employer's website https://www.westlondon.nhs.uk (Opens in a new tab)