About this role
Job summary
Salary Available on Application
4.5 to 37.5 hours a week
Job summary
We welcome applications from experienced Healthcare Assistants as well as individuals who are new to healthcare and demonstrate the right values, attitude and willingness to learn. Full training and support will be provided for the right candidate.
We are looking for a team player who can offer flexibility in their working hours and assist with covering shifts when needed to ensure continuity of patient care.
Main duties of the job
Working under the supervision of the Nurse Team and strictly in accordance with practice guidelines and protocols, the health care assistant will assist the practice clinical team in the provision and delivery of prescribed programmes of patient care and patient specific directions.
Mornings are phlebotomy & anticoagulation testing clinics
Afternoon clinics ECG, wound care, health checks, basic dressings, immunisations testing in timed appointments
Training will be provided will be provided for the right candidate
About us
We are a friendly rural GP practice serving approximately 8,200 patients across two surgeries in the beautiful South West Anglesey area: Llanfairpwll Health Centre and Meddygfa Penbryn Surgery.
Our clinical team consists of 7 GPs, 1 Advanced Nurse Practitioner, experienced Practice Nurses and Healthcare Assistants, supported by a highly skilled and well-established administrative team. We use the EMIS clinical system and are committed to delivering high-quality patient care.
We pride ourselves on being a happy, supportive practice with a strong team spirit, where all staff are valued and encouraged to develop their skills. This is an excellent opportunity to join a welcoming team in a stunning location and make a real difference to the local community.
Please visit Practice website
Job description Job responsibilities
Meddygfa Penbryn Surgery
Job Title: Health Care Assistant
Reports To: GPs, Practice Nurse - Clinically
Practice Manager - Administratively
Working under the supervision of the Nurse Team and strictly in accordance with specific practice guidelines and protocols, the health care assistant will assist the practice clinical team in the provision and delivery of prescribed programmes of patient care.
Job responsibilities
Health Care Level 1
Phlebotomy
INR testing using Coaguchec and STAR software and actioning results
ECG recording ensuring the results are made available to the doctor and recorded in the patients records.
Treatment room cleanliness, preparation of instruments, treatment room. Complying with infection control standards
Stocking consultation rooms with clinical consumables
Daily recording of vaccine fridge temperatures
Measuring blood pressures, heights, weights, checking urine
Patient health checks including COPD screening
Preparing and maintaining environments and equipment before, during and after patient care interventions
Assisting GPs during the performance of minor surgery
Nasal, skin, swabs taking
Stock control, ordering clinical supplies
Maintaining a log of Medical Equipment, scheduling and arranging servicing/calibration, fault reporting and arranging repairs.
Chaperoning intimate procedures, helping the elderly or disabled with dressing
At practice need, arranging clinics such as, Diabetic, Asthma- this would involve maintaining the patient register, database, sending letters, making telephone calls to patients to arrange appointments, producing patient labels etc.
Helping to raise awareness of health and well-being and how it can be promoted
Assisting with the collection and collation of data on needs related to health and well-being
Assisting with the organisation of periodic vaccine campaigns e.g. Flu.
Prepare specimens for transport to the laboratory.
EMIS system proficient, preparing patient searches and other skills required for the role.
Health Care Level 2
All Level 1 duties plus
24 hour Ambulatory Blood Pressure monitoring
Handheld ECG, Omron process
Wound Care assessments, dealing with simple wounds and dressings
Basic Dietary, Lifestyle, weight management advice
Summarising clinical notes and clinical coding letters that have been scanned to medical records
Updating STAR software and ensuring latest version it available across the practice
Qualified to NVQ3 or equivalent
Health Care Level 3
All Level 1 and 2 duties plus
Administering vaccinations under a Patient Specific Direction - competency assessed e.g seasonal Flu vaccinations
Confidentiality
In the course of seeking treatment, patients entrust us with, or allow us to gather, sensitive information in relation to their health and other matters. They do so in confidence and have the right to expect that staff will respect their privacy and act appropriately
In the performance of the duties outlined in this job description, the post-holder may have access to confidential information relating to patients and their carers, practice staff and other healthcare workers. They may also have access to information relating to the practice as a business organisation. All such information from any source is to be regarded as strictly confidential
Information relating to patients, carers, colleagues, other healthcare workers or the business of the practice may only be divulged to authorised persons in accordance with the practice policies and procedures relating to confidentiality and the protection of personal and sensitive data
Health & Safety
The post-holder will implement and lead on a full range of promotion and management their own and others health and safety and infection control as defined in the practice Health & Safety policy, the practice Health & Safety manual, and the practice Infection Control policy and published procedures. This will include (but will not be limited to)
Using personal security systems within the workplace according to practice guidelines
Awareness of national standards of infection control and cleanliness and regulatory / contractual / professional requirements, and good practice guidelines
Responsible for the correct and safe management of the specimens process including collection, labelling, handling, use of correct and clean containers, storage and transport arrangements
Management and maintenance of Personal Protective Equipment (PPE) for the practice including provision, ordering, availability and ongoing correct usage by staff
Responsible for hand hygiene
Ownership of infection control and clinically based patient care protocols, and implementation of those protocols across the practice
Active observation of current working practices across the practice in relation to infection control, cleanliness and related activities, ensuring that procedures are followed and weaknesses / training needs are identified, escalating issues as appropriate
Identifying the risks involved in work activities and undertaking such activities in a way that manages those risks across clinical and patient process
Making effective use of training to update knowledge and skills, and initiate and manage the training of others across the full range of infection control and patient processes
Monitoring practice facilities and equipment in relation to infection control, ensuring that provision of hand cleansing facilities, wipes etc are sufficient to ensure a good clinical working environment. Lack of facilities to be escalated as appropriate.
Safe management of sharps procedures including training, use, storage and disposal
Using appropriate infection control procedures, maintaining work areas in a tidy, clean and sterile, and safe way, free from hazards. Initiation of remedial / corrective action where needed or escalation to responsible management
Actively identifying, reporting, and correction of health and safety hazards and infection hazards immediately when recognised
Keeping own work areas and general / patient areas generally clean, sterile, identifying issues and hazards / risks in relation to other work areas within the business, and assuming responsibility in the maintenance of general standards of cleanliness across the practice
Undertaking periodic infection control training
Routine management of team areas, and maintenance of work space standards
Waste management including collection, handling, segregation, container management, storage and collection
Spillage control procedures, management and training
Decontamination control procedures, management and training, and equipment maintenance
Maintenance of sterile environments
Equality and diversity
The post-holder will support the equality, diversity and rights of patients, carers and colleagues, to include:
Acting in a way that recognises the importance of peoples rights, interpreting them in a way that is consistent with practice procedures and policies, and current legislation
Respecting the privacy, dignity, needs and beliefs of patients, carers and colleagues
Behaving in a manner which is welcoming to and of the individual, is non-judgmental and respects their circumstances, feelings priorities and rights.
Personal/Professional development
The post-holder will participate in any training programme implemented by the practice as part of this employment, such training to include:
Participation in an annual individual performance review, including taking responsibility for maintaining a record of own personal and/or professional development
Taking responsibility for own development, learning and performance and demonstrating skills and activities to others who are undertaking similar work
Quality & Continual Improvement
The post-holder will strive to maintain quality within the practice, and will:
Alert other team members to issues of quality and risk
Assess own performance and take accountability for own actions, either directly or under supervision
Contribute to the effectiveness of the team by reflecting on own and team activities and making suggestions on ways to improve and enhance the teams performance
Work effectively with individuals in other agencies to meet patients needs
Effectively manage own time, workload and resources
To do your job well and improve it !
Communication:
The post-holder should recognise the importance of effective communication within the team and will strive to
Communicate effectively with other team members
Communicate effectively with patients and carers
Recognise peoples needs for alternative methods of communication and respond accordingly
Contribution to the Implementation of Services
The post-holder will
Apply practice policies, standards and guidance
Discuss with other members of the team how the policies, standards and guidelines will affect own work
Participate in audit where appropriate
Skills mix required for role
Clinical background & keen interest in further developing clinical skills
Good communication and organisational skills
3.Knowledge of EMIS an advantage
General PC skills, knowledge of Word, Excel, Outlook
Experience of working in a patient/customer facing environment
Must be able to work effectively as part of a team and without direct supervision
Must demonstrate the ability to deal with patients in a professional manner & to maintain confidentiality at all times.
Person Specification
Experience Essential
We welcome applications from experienced Healthcare Assistants as well as individuals who are new to healthcare and demonstrate the right values, attitude and willingness to learn. Full training and support will be provided for the right candidate.
Desirable
Previous experience as a Healthcare Assistant, Care Assistant or in a patient-facing healthcare role. NVQ/QCF Level 2 or 3 in Health and Social Care, or equivalent. Experience of carrying out clinical observations and supporting patient care.
Qualifications Essential
GCSE grade 1 to c in English & Maths
Desirable
Venepuncture trained NVQ level 2 in Health & Social Care or level 3 Health Care
ADDITIONAL CRITERIA Essential
Caring, compassionate and professional approach to patient care. Excellent communication and interpersonal skills. Ability to work effectively as part of a multidisciplinary team. Reliable, organised and able to maintain confidentiality. Willingness to undertake training and develop new skills. Basic IT skills and ability to keep accurate records. Flexible approach to working hours, with the ability to cover additional shifts and provide leave and sickness cover when required. Willingness to work across varying shift patterns to meet the needs of the service.
Desirable
n/a
Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Certificate of Sponsorship Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Employer details Employer name GP Practice in Wales
Address Llanfairpwll Health Centre
Llanfairpwll
LL61 5YZ
United Kingdom
Employer's website https://gpwales.co.uk (Opens in a new tab)