About this role
Job summary
An exciting opportunity has arisen to join our existing team at West Cornwall Hospital Medical 1
Medical Ward 1 is an acute medical ward/care of elderly who look after a wide range of conditions.
The unit has 27 inpatient beds and cares for adult patients over 18 with various conditions, such as: dementia, post-op trauma patients.
Our team has close links with theatres and surgery,palliative care,pain management, Disability Services Centre and voluntary organisations. Our team consists of doctors, nurses, physiotherapists, occupational therapists, and a liaison nurse.
We also conduct regular in-service training and provide training placements for medical and nursing students.
Main duties of the job
As a member of a multi-disciplinary team, you should possess excellent interpersonal, verbal communication and organisational skills. Keyboard/IT skills are essential and hospital experience is desirable.
As a patient's first and last point of contact with the hospital, special attention should be given at all times to ensuring a positive patient experience by providing a welcoming, helpful and supportive reception service.
The post holder will be expected to: meet and greet patients, carers and visitors on to the unit in line with the Trust procedures.
To maintain and update the Patients Administration System (PAS) following training using training manual and procedures supplied. To admit and discharge patients correctly to enable Clinical Coding to extract the information. The role also includes managing patients' records.
To understand the complete range of administration functions, responsibilities and duties both routine and non-routine to contribute to the effective delivery of patient care, through knowledge of hospital systems and consultant practice.
The post holder will be responsible for accurately collecting demographic and personal details to ensure the Trust captures essential income.
The post holder will be required to work with minimal supervision and have the ability to work under extreme pressure, and be able to exercise sound judgement and decision making skills whilst working as part of a team or under own initiative.
About us
Royal Cornwall Hospitals NHS Trust (RCHT) is at the heart of acute and specialist care for Cornwall and the Isles of Scilly. We care for a population of around 470,000 people, a number that rises significantly during peak visitor seasons. We employ around 6,700 staff, united by a shared commitment to deliver safe, high-quality care. We provide services across three main hospital sites, with around 780 inpatient beds:
Royal Cornwall Hospital in Truro St Michael's Hospital in Hayle West Cornwall Hospital in Penzance As a teaching hospital, we are proud to work in partnership with the University of Exeter Medical School, the University of Plymouth School of Nursing and Midwifery, and Peninsula Dental School, supporting the next generation of health professionals while continually strengthening our own services.
We are committed to staying at the forefront of medical advance; investing in our people, developing our facilities, and expanding the specialist care we can offer locally so more patients can receive the care they need closer to home. Alongside this, we have a growing reputation for research and innovation that helps shape better care for the future.
We are driven by one clear ambition - Outstanding Care for One and All - care that's safe, kind and high-quality, for every patient and every staff member. We are RCHT.
Job description Job responsibilities
PLEASE NOTE: To view the full Job Description and Person Specification, please click the supporting document on the right-hand side.
To be an employee of the NHS you need to successfully complete the following:
Identity Checks Professional registration and qualification checks Employment history and reference checks Occupational Health clearance Satisfactory Disclosure and Barring Service check Right to work in the UK For further information please visit:
https://www.nhsemployers.org/topics-networks/employment-standards-and-regulation
We reserve the right to close this advert early.
We may be able to offer flexible working. Please discuss at interview.
Person Specification
Qualifications Essential
Good level of general education. Achieving at least three 'O' levels/GCSEs or equivalent.
Desirable
Good level of clerical experience. Previous NHS experience e.g. Health Records/Reception Patient Administration System experience.
Practical and Intelllectual Skills (including any special knowledge). Essential
Proven communication skills. Ability to prioritise and manage own workload. Good computer keyboard skills. Prioritising unpredictable workload. Flexible approach to working.
Desirable
Computer literate with Microsoft and associated software package skills
Experience Essential
Previous administration / reception duties experience
Desirable
Previous Health Records experience. Knowledge of PAS, Bluespier,RADAR, MAXIMS
Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Certificate of Sponsorship Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Employer details Employer name Royal Cornwall Hospitals Trust
Address West Cornwall Hospital
Sincleare Treet
Penzance
TR18 2PF
United Kingdom
Employer's website https://www.royalcornwall.nhs.uk/ (Opens in a new tab)