About this role
Job summary At Avery Healthcare, we are all about supporting the people who care for our residents. We know how hard our teams work, and were here to celebrate and support you every step of the way. When you join us, youll be making a positive impact on residents lives every day your compassion and dedication truly make a difference. Were committed to helping you grow in a caring, supportive environment, with opportunities to learn and develop throughout your career. And as part of our close-knit team, youll experience a culture that values respect, compassion, and a shared commitment to exceptional care. Were now looking for a warm, enthusiastic, and dedicated individual to join our award-winning team as a Receptionist - Bank at Greensand House Care Home in Redhill. If this sounds like the place for you, wed love to hear from you! ABOUT THE ROLE Your focus as a receptionist will be to offer professional, high quality customer service as first point of contact within the home as well as providing a range of administrative services.
Main duties of the job The role of a Receptionist - Bank at Avery Healthcare is integral in offering professional, high-quality customer service as the first point of contact within Greensand House Care Home, Redhill. The role involves answering the telephone, responding to enquiries at reception, and providing administrative services like maintaining databases and offering assistance to the General Manager. Candidates must have excellent verbal and written communication skills, be confident in using computers, and possess a positive, friendly, and welcoming attitude. It is essential for candidates to have had previous exposure to problem-solving and managing client complaints. Successful applicants will embody values such as caring, supportive, honest, respectful, and accountable. A DBS Disclosure check, funded by Avery, and proof of eligibility to work in the UK are required. The salary for this temporary position is £12.75 per hour.
About us Avery Healthcare is one of the UKs largest providers of luxury elderly care homes. They are committed to offering exceptional care across their network of over 100 homes. Avery Healthcare values creating meaningful lives and experiences for both their residents and employees. They focus on building a supportive and inspiring environment where employees feel valued and empowered every day. Avery Healthcare believes in the significance of the later years of life being as enriching as any other and is passionate about achieving this for the residents at their care homes. Prospective employees can expect to experience a workplace that values respect, compassion, and a shared commitment to exceptional care.
Job description Job responsibilities Package Description: At Avery Healthcare, we are all about supporting the people who care for our residents. We know how hard our teams work, and were here to celebrate and support you every step of the way.When you join us, youll be making a positive impact on residents lives every day your compassion and dedication truly make a difference. Were committed to helping you grow in a caring, supportive environment, with opportunities to learn and develop throughout your career. And as part of our close-knit team, youll experience a culture that values respect, compassion, and a shared commitment to exceptional care.Were now looking for a warm, enthusiastic, and dedicated individual to join our award-winning team as a Receptionist - Bank at Greensand House Care Home in Redhill. If this sounds like the place for you, wed love to hear from you!
ABOUT THE ROLE
Your focus as a receptionist will be to offer professional, high quality customer service as first point of contact within the home as well as providing a range of administrative services.
Other responsibilitieswillinclude:
Answering the telephone and responding to enquiries at reception, redirecting calls to relevant staff and recording messages accordingly. Completingreception-related administration,maintainingdatabases,and providing administrativeassistanceas required by the General Manager. Maintainingthe general tidiness of the reception area, liaising with Housekeeping to ensure standards aremaintained.
ABOUT YOU
To be successful in your application, you will live our values of caring, supportive, honest, respectful and accountable in all that you do.
Our ideal candidatemust:
Have excellent communication skills both verbal and written. Be confident in using computers. Have a positive,friendly,and welcoming attitude. Havepreviousexposure to problem-solving and client complaints.
ABOUT AVERY
At Avery, were not just one of the UKs largest providers of luxury elderly care homes were a place where people love to work. We believe that the later years of life should be as enriching as any other, and were passionate about creating meaningful experiences for our residents and our team alike. With our vision of "creating meaningful lives together," we proudly offer exceptional care across our growing network of over 100 homes, building a supportive and inspiring environment where employees feel valued and empowered every day. Join us and see why Avery is the preferred choice for residents and team members alike.Please note this role will require:
ADBS Disclosure check, the cost of which will be met by Avery Healthcare. Proof of eligibility to work in the UK.This advert may be withdrawn prior to the advertised deadline depending on the volume of applications received and business needs.
Person Specification
Qualifications Essential
The ideal candidate must have excellent communication skills, both verbal and written, and be confident in using computers. A positive, friendly, and welcoming attitude is essential, alongside previous exposure to problem-solving and managing client complaints.
Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Employer details Employer name Avery Healthcare Group Ltd.
Address Avery Healthcare
Redhill
RH1 5BA
United Kingdom
Employer's website https://www.averyhealthcare.co.uk/ (Opens in a new tab)