About this role
Job summary We are looking for an experienced, compassionate, well organised and qualified person to manage a team and deliver high quality non clinical support to individuals in times of crisis.
We deliver quality, recovery focused support to our clients who have a range of mental health needs as well as other support needs including learning disabilities, physical health issues and substance misuse, whilst promoting independence and social inclusion.
Main duties of the job We are looking for an experienced, compassionate, well organised and qualified person to manage a team and deliver high quality non clinical support to individuals in times of crisis.
We deliver quality, recovery focused support to our clients who have a range of mental health needs as well as other support needs including learning disabilities, physical health issues and substance misuse, whilst promoting independence and social inclusion.
Please see attached job description for main duties and responsibilities.
About us Mental Health Matters (MHM) is a national charity delivering innovative, life-changing mental health support for individuals and communities across the UK. Through our diverse range of services, we help people improve their mental wellbeing, overcome barriers and lead fulfilling lives.
Everything we do is people focused. Whether supporting those who access our services or investing in the wellbeing and development of our colleagues, people are at the heart of MHM.
Our workforce is the driving force behind our success, and we are committed to creating an inclusive, supportive and values-led environment where talented individuals can thrive and make a meaningful difference.
By joining MHM, you'll become part of a compassionate and ambitious organisation that is committed to improving mental health, promoting recovery and creating positive change in communities across the country.
Job description Job responsibilities Team Manager - Ramsgate Safe Haven Hours: 37.5 per week Service opening hours: 6pm to 11pm 365 days a year Location: Ramsgate Safe Haven Salary: £31,596 - £34,922 If you are looking for a role where you can have a positive impact on the lives of people living with mental health needs, while demonstrating leadership and guidance to your team then this could be the role for you! About the role We have an exciting opportunity for a Team Manager to join our service in our Ramsgate Safe Haven that is open 6pm to 11pm every day. We are looking for an experienced, compassionate, well organised and qualified person to manage a team and deliver high quality non clinical support to individuals in times of crisis. We deliver quality, recovery focused support to our clients who have a range of mental health needs as well as other support needs including learning disabilities, physical health issues and substance misuse, whilst promoting independence and social inclusion. Please see attached job description for main duties and responsibilities. About you We're looking for an experienced, compassionate and inspiring leader who is passionate about improving mental health outcomes and supporting both people and teams to thrive. To be successful in this role, you will:
Have proven leadership and people management experience, with the ability to motivate, support and develop a high-performing team.Have a good understanding of mental health and the impact it can have on the people who access our services.Be compassionate, accountable and committed to delivering high-quality, person-centred support.Have experience of delivering or overseeing support services for people with mental health or other complex needs.Possess excellent organisational, communication and interpersonal skills, with the confidence to build positive relationships with colleagues, partners and people using our services.Have experience of staff supervision, rota management, performance management and other people management responsibilities.Be confident using IT systems and maintaining accurate records and data to support service delivery and reporting.Demonstrate an advanced understanding of complex mental health needs and be able to engage effectively with people accessing services, their families and a range of professionals.Have the emotional intelligence to support, encourage and empower people to achieve positive outcomes.Be confident working independently while providing visible leadership and contributing positively as part of a wider management team. Why Join Us? Mental Health Matters (MHM) is a national charity delivering innovative, life-changing mental health support for individuals and communities across the UK. Through our diverse range of services, we help people improve their mental wellbeing, overcome barriers and lead fulfilling lives. Everything we do is people focused. Whether supporting those who access our services or investing in the wellbeing and development of our colleagues, people are at the heart of MHM. Our workforce is the driving force behind our success, and we are committed to creating an inclusive, supportive and values-led environment where talented individuals can thrive and make a meaningful difference. By joining MHM, you'll become part of a compassionate and ambitious organisation that is committed to improving mental health, promoting recovery and creating positive change in communities across the country. What we offer you Competitive salaries, with an annual pay review process 25 days Annual leave, increasing with length of service, plus bank holidays Enhanced Occupational Sick pay Access to our workplace pension scheme Family friendly and flexible working arrangements to support a good work life balance Access to our Wellbeing Offer - including EAP, Virtual GP service and wellbeing resources Life Assurance and Free Will writing service Blue Light Card and Charity Workers discounts Access to Tickets for Good Employee recognition and celebration schemes A tailored induction programme, bespoke Personal Development and Career Pathways to support you in your role and your career aspirations How to Apply At Mental Health Matters, we are committed to safer recruitment and ensuring that we appoint people who share our values and are dedicated to making a positive difference. If you are interested in this opportunity, please complete our online application form. As part of your application, you will be asked to answer a number of questions to demonstrate how your skills, knowledge and experience meet the criteria outlined in the person specification. We encourage you to provide examples that highlight your suitability for the role. For further information about our recruitment and selection processes, please refer to our Candidate Guide. Equality, Diversity and Inclusion We are proud to be an equal opportunities employer and are committed to building a diverse and inclusive workforce that reflects the communities we serve. We believe everyone should have access to fair and accessible opportunities, and we are committed to ensuring our recruitment processes are welcoming and inclusive for all. During the application process, we may ask for some personal information to help us understand how we can make our recruitment practices as fair and accessible as possible. Any information you provide will be treated confidentially and used solely for this purpose. We value the unique experiences, perspectives and contributions that diversity brings and are committed to creating a culture where everyone feels respected, supported and able to be themselves. Interested in Finding Out More? We welcome informal conversations about the role. If you would like to discuss the opportunity further, please contact: Helen Parker - We look forward to hearing from you and welcoming talented people who share our passion for improving mental health and changing lives.
Person Specification
Qualifications Essential
To be successful in this role, you will:
Have proven leadership and people management experience, with the ability to motivate, support and develop a high-performing team. Have a good understanding of mental health and the impact it can have on the people who access our services. Be compassionate, accountable and committed to delivering high-quality, person-centred support. Have experience of delivering or overseeing support services for people with mental health or other complex needs. Possess excellent organisational, communication and interpersonal skills, with the confidence to build positive relationships with colleagues, partners and people using our services. Have experience of staff supervision, rota management, performance management and other people management responsibilities. Be confident using IT systems and maintaining accurate records and data to support service delivery and reporting. Demonstrate an advanced understanding of complex mental health needs and be able to engage effectively with people accessing services, their families and a range of professionals. Have the emotional intelligence to support, encourage and empower people to achieve positive outcomes. Be confident working independently while providing visible leadership and contributing positively as part of a wider management team.
Experience Essential
To be successful in this role, you will:
Have proven leadership and people management experience, with the ability to motivate, support and develop a high-performing team. Have a good understanding of mental health and the impact it can have on the people who access our services. Be compassionate, accountable and committed to delivering high-quality, person-centred support. Have experience of delivering or overseeing support services for people with mental health or other complex needs. Possess excellent organisational, communication and interpersonal skills, with the confidence to build positive relationships with colleagues, partners and people using our services. Have experience of staff supervision, rota management, performance management and other people management responsibilities. Be confident using IT systems and maintaining accurate records and data to support service delivery and reporting. Demonstrate an advanced understanding of complex mental health needs and be able to engage effectively with people accessing services, their families and a range of professionals. Have the emotional intelligence to support, encourage and empower people to achieve positive outcomes. Be confident working independently while providing visible leadership and contributing positively as part of a wider management team.
Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Employer details Employer name Mental Health Matters
Address 42 High Street, Ramsgate, CT11 9AG
Ramsgate
CT11 9AG
United Kingdom
Employer's website https://www.mhm.org.uk/ (Opens in a new tab)