About this role
Job summary
The post-holder will project a positive and friendly image to dispensary patients and other visitors and deal with queries in a professional, courteous and efficient way. Handing medication out to patients, following the surgery protocols. Taking payments and recording correctly on all documentation. Communication, Attention to detail are vital in this role. Computer skills are required however training on the software will be given. Able to work on own initiative and also work as part of a team.
Main duties of the job
Front of house, handing out medication to patients, accepting deliveries from supplies, arranging deliveries to housebound patients for the driver to take out to patients. and accurate record keeping. Following all protocols and procedures to ensure the safety of the medication, patients, yourself and colleagues. Ordering equipment.
About us
Hazeldene House Surgery is a GP Practice that is owned by 5 GP partners and covers surrounding villages, with nearly 8000 patients. We dispense to nearly 4000 of those patients in our dispensary, handing out acute and monthly prescriptions. It is a busy practice, with great family values to all their staff. Hard work and busy, but has it rewards. You would never be bored.
Alot of staff have been here 20 years plus and there is room for progression into other areas of the practice.
Job description Job responsibilities
Job Summary:
The post-holder will ensure that a high quality, safe and efficient dispensing service is available to meet the needs of patients at all times. Operate in accordance with the Surgery dispensary Standard Operating Procedures (SOPs) that incorporate principles of good dispensing practice.
The post-holder will develop good working relationships with:
Patients, GP partners, nurses and other Surgery staff
Responsibilities:
Issuing stock items and prepared prescriptions.
Collection of prescription charges/checking patient exemption statements.
Ensuring that all monies received are appropriately stored and there is a robust record of all financial transactions
Processing and bundling prescriptions for the Prescription Pricing Authority.
Ensure drugs are stored in an appropriate manner in accordance with the manufacturers instructions.
Ensure that refrigerated items are stored at the appropriate temperature and control recorded in the log book
To ensure that all medicines and appliances dispensed are checked against the prescription and whenever there is doubt about the appropriateness of the item, or about the dose or labelling instruction, to check with senior Dispensary members
Other Responsibilities:
Maintain full and accurate records of dispensing transactions.
To undertake any other duties commensurate with the post holders grade as agreed with the GP Partners.
Ensure the dispensary is clean and tidy and that shelves are checked on a regular basis.
Generate FP10
Attending training and events organised by the Surgery or other agencies, where appropriate.
Person Specification
Experience Desirable
Understanding of primary care medical and dispensing services.
Qualifications Essential
GCSE grade A to C in English and Maths Good working knowledge of Microsoft Word, Excel.
Desirable
Emis knowledge advantageous. Dispensing experience. Primary Care experience.
Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Employer details Employer name Hazeldene House Surgery
Address Doctors Surgery
Main Road
Great Haywood
Stafford
ST18 0SU
United Kingdom
Employer's website https://www.hazeldene.house-surgery.co.uk (Opens in a new tab)