About this role
Job summary Package Description: We are looking for a highly organised and proactive Business Support Manager to join Agincare Enable. In this pivotal role, you will provide high-level business management, project coordination, and administrative support to ensure the smooth and efficient running of our operations. Working closely with the Senior Leadership Team, you will support to drive both day-to-day performance and longer-term growth. This role is ideal for someone who thrives in a fast-paced environment, enjoys coordinating multiple priorities, and takes pride in delivering high-quality support across teams and projects. Please note this role will be based, in person at our Head Office in Portland, Dorset and requires regular travel to other patch offices and service locations. Duties of the role: Business & Project Support Coordinate business operations to support the delivery of Enable services Provide administrative support to the Senior Leadership Team across governance, compliance, and business development Lead and manage projects, including planning, tracking progress, and reporting on outcomes Support data analysis and reporting to inform decision-making Coordinate responses to bids and ensure timely input, review, and sign-off Team & Meeting Coordination Organise and manage meetings, including Board and leadership meetings, and key events Prepare agendas, presentations, and take accurate minutes Track actions and follow up to ensure completion Maintain accurate records, documentation, and databases Manage correspondenc
Main duties of the job The Business Support Manager at Enable is responsible for providing high-level business management, project coordination, and administrative support to ensure efficient operations. This position involves working closely with the Senior Leadership Team to drive performance and growth, both in the short and long term. The role requires coordinating business operations, supporting the Senior Leadership in areas such as governance, compliance, and business development, and leading various projects. It involves planning, tracking progress, reporting outcomes, and supporting data analysis. The manager is also responsible for organizing meetings, preparing agendas, taking minutes, and following up to ensure tasks are completed. Additionally, the role includes maintaining records, managing correspondence, and facilitating communication across teams and stakeholders. The position demands strong organizational skills, the ability to handle multiple priorities, and a commitment to delivering high-quality support.
About us Agincare is one of the UK's largest care providers, and it has been supporting and caring for individuals since 1986. As a family-run business, Agincare has over 4,500 team members and operates over 100 locations across England, including care and nursing homes, home care branches, extra care schemes, supported living properties, and live-in offices. Agincare is dedicated to nurturing a supportive and inclusive work environment, and it values recognition and career development opportunities for its team members. The employer is committed to equality and is a signatory of the Care Leaver Covenant, offering interviews to care leavers. Agincare's services are regulated by the Care Quality Commission, and it emphasizes continuous improvement and adherence to company policies and procedures.
Job description Job responsibilities Package Description:
We are looking for a highly organised and proactive Business Support Manager to join Agincare Enable.In this pivotal role, you will provide high-level business management, project coordination, and administrative support to ensure the smooth and efficient running of our operations. Working closely with the Senior Leadership Team, you will support to drive both day-to-day performance and longer-term growth.This role is ideal for someone who thrives in a fast-paced environment, enjoys coordinating multiple priorities, and takes pride in delivering high-quality support across teams and projects.
Please note this role will be based, in person at our Head Office in Portland, Dorset and requires regular travel to other patch offices and service locations.
Duties of the role:
Business & Project Support
Coordinate business operations to support the delivery of Enable services Provide administrative support to the Senior Leadership Team across governance, compliance, and business development Lead and manage projects, including planning, tracking progress, and reporting on outcomes Support data analysis and reporting to inform decision-making Coordinate responses to bids and ensure timely input, review, and sign-offTeam & Meeting Coordination
Organise and manage meetings, including Board and leadership meetings, and key events Prepare agendas, presentations, and take accurate minutes Track actions and follow up to ensure completion Maintain accurate records, documentation, and databases Manage correspondence, emails, and enquiries in a timely mannerCommunication & Collaboration
Facilitate effective communication across internal teams and external stakeholders Share updates and key information clearly and appropriately Handle sensitive information in line with data protection requirementsCompliance & Continuous Improvement
Ensure adherence to company policies and procedures Maintain confidentiality at all times Support quality improvements and continuous development initiativesAdditional Responsibilities
Support with complaints, compliments, and data requests Assist with report writing as required Undertake training and stay up to date with sector developments Occasionally travel and work flexibly, including evenings and weekends, to meet business needs
About You:
Essential Skills & Experience:
Strong knowledge of Microsoft 365 (Word, Excel, PowerPoint, Teams, Planner, SharePoint, OneDrive) Proven project management experience or relevant qualification Excellent IT skills, particularly in Excel and reporting tools Strong organisational skills with the ability to manage multiple priorities Ability to produce accurate, timely reports and management information Excellent communication skills, both written and verbal Ability to work effectively in a fast-paced, changing environment Strong time management and attention to detail Demonstrable experience working within a Support roleDesirable Skills and Experience:
Experience within health, social care, or supported living sectors Experience working with senior leadership teams Knowledge of governance, compliance, or business development processes Demonstrable Project Management experience
Benefits
We believe in recognising the hard work and dedication of our team. As a valued member of Agincare, youll benefit from:
A supportive and inclusive working environment The chance to help shape a growing and ambitious care organisation Refer a friend scheme up to £1000* Outstanding career development Blue Light Discount Package Company pension scheme
About Agincare
Were a family run business thats been caring and supporting people since 1986. With over 4,500 team members, were one of the UKs largest care providers and are continuing to grow.We have over 100 locations across England including care& nursing homes, home care branches, extra care schemes, supported living properties and live-in offices.
Agincare are signatories of the Care Leaver Covenant and are committed to supporting care leavers to live independently.We are proud to be able to offer a guaranteed interview to care leavers, or an informal conversation about our career opportunities.
All of our care services are regulated by the Care Quality Commission (CQC).
Equal opportunities are important to us at Agincare and we welcome applications from all.
*Refer a friend bonuses are subject to terms and conditions
Person Specification
Qualifications Essential
Essential skills include strong proficiency in Microsoft 365 tools like Word, Excel, PowerPoint, Teams, Planner, SharePoint, and OneDrive. Candidates should have proven project management experience or relevant qualifications, excellent IT skills, particularly in Excel and reporting tools, and strong organizational skills. The role requires the ability to manage multiple priorities, produce accurate and timely reports, and maintain excellent written and verbal communication. Experience in a fast-paced, changing environment is needed, with strong time management and attention to detail. Experience within a Support role is required, and experience in health, social care, or supported living sectors is desirable.
Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Employer details Employer name Agincare
Address Enable
Portland
DT5 1BB
United Kingdom
Employer's website https://www.agincare.com/ (Opens in a new tab)