About this role
Job summary
The Alexandra Practice has an exciting opportunity for an enthusiastic and dedicated Medicines Management Co-ordinatorto join our practice.
The post holder will help standardise the management of prescriptions by becoming a key point of contact for medication and prescription requests and queries, working closely with our GPs and Clinical Pharmacist.
The role will support improvements in medicines safety by helping to prevent prescribing errors, reduce medication waste, and support cost-effective prescribing. The successful candidate will work as part of a multidisciplinary team, liaising with GPs, pharmacists, reception staff, and other healthcare professionals to ensure prescription requests and medication queries are managed efficiently, improving both patient experience and health outcomes.
Main duties of the job
Demonstrate comprehensive knowledge of general practice operations, including proficiency in clinical systems such as EMIS Web.Maintain an understanding of drug names and clinical terminology, including experience with monitoring controlled drugs and supporting high-risk patients.Work independently using initiative while maintaining a high level of accuracy and attention to detail.Act as the first point of contact for patients and community pharmacists regarding repeat and acute medication queries.Process prescription requests accurately and efficiently in line with practice protocols.Communicate professionally and courteously with patients, addressing medication-related queries and concerns.Proactively manage and maintain the repeat prescribing system, ensuring compliance with practice procedures.Work collaboratively with the Medicines Management Team, completing assigned tasks and attending regular meetings.Signpost acute medication requests to the appropriate clinician when necessary.Handle and action medication-related tasks, including urgent and routine requests.Demonstrate excellent verbal and written communication skills.Maintain accurate and up-to-date clinical records, including updating hospital correspondence and discharge summaries, and carrying out appropriate clinical coding in line with practice policies.
About us
The Alexandra Practice is an award-winning NHS GP surgery in the heart of Whalley Range, Manchester, with over 50 years of trusted service to our local community.
We're proud to be a teaching and training practice with a strong reputation for clinical excellence, having been recognised with the Royal College of General Practitioners North West England Faculty Team Award in 2015.
https://www.thealexandrapractice.nhs.uk/
Job description Job responsibilities
To provide support to both the clinical team and patients, ensuring the smooth, efficient, and compassionate delivery of care while working as an integral member of the Medicines Management Team at The Alexandra Practice.
Person Specification
Experience Essential
Knowledge of repeat prescribing processes. Familiarity with EMIS Web. Excellent organisational and time management skills. Strong attention to detail and ability to manage workload effectively. Excellent communication and interpersonal skills.
Desirable
Previous experience working in a GP practice or healthcare setting. Good standard of general education. GCSE (or equivalent) Mathematics. GCSE (or equivalent) English. IT literate, including experience using Microsoft Word and Excel. Experience within medicines management or pharmacy services.
Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Employer details Employer name The Alexandra Practice
Address 365 Wilbraham Road
Whalley Range
Manchester
M16 8NG
United Kingdom
Employer's website https://www.thealexandrapractice.nhs.uk/ (Opens in a new tab)