About this role
Job summary
The Business Administrator plays a key role in supporting the operational, financial, and administrative functions of the GP surgery. The post holder will ensure the smooth day-to-day running of the practice by providing high-quality administrative support, maintaining accurate records, supporting compliance requirements, and assisting with finance, HR, and business processes.
Main duties of the job
Administrative & Operational Support
Provide comprehensive administrative support to the Practice Manager and senior team
Manage and maintain practice records, policies, procedures, and business documentation
Support the organisation of meetings, prepare agendas, take notes of actions and decisions, and follow up actions
Handle correspondence, reports, and data entry accurately and confidentially
Maintain effective filing systems (electronic and paper)
Finance & Business Support
Assist with invoicing, payments, petty cash, and basic financial monitoring
Support financial reporting as required
Assist with NHS contract administration
Support procurement processes, liaise with suppliers and external contractors
HR & Workforce Administration
Support recruitment processes, including advertising roles and onboarding staff
Maintain staff records, training logs, and compliance documentation
Assist with rota administration, annual leave records, sickness monitoring
Governance, Compliance & Quality
Maintaining evidence, audits, and action plans
Support clinical and non-clinical audits as required
Ensure policies and procedures are reviewed and updated in line with regulations
Communication & Liaison
Act as a point of contact for the local health board and external stakeholders
Liaise with Cluster teams, NHS organisations, and other service providers
About us
Why Choose Four Elms Medical Centre?
A Thriving, Progressive Practice:
Become an essential part of our well-established, forward-thinking GP practice. Your expertise will play a key role in delivering high-quality, patient-centred care to our diverse community.
Collaborative, Supportive Environment:
Work alongside a team of dedicated healthcare professionals who believe in open communication, mutual respect, and teamwork. Your contributions and ideas will be valued, helping to shape the future of our practice.
Ongoing Professional Development:
We are committed to helping you grow! Access continuous training and career advancement opportunities, staying at the forefront of healthcare innovation and best practices.
Diverse Patient Population:
Engage with a wide range of patients, each presenting unique healthcare needs. Your compassion will significantly impact their lives, providing care that truly matters.
Exceptional Benefits:
A supportive team environment that values your well-being Opportunities for CPD and professional growthIf you're ready to join a team thats dedicated to patient care, we want to hear from you!
Job description Job responsibilities
The Business Administrator plays a key role in supporting the operational, financial, and administrative functions of the GP surgery. The post holder will ensure the smooth day-to-day running of the practice by providing high-quality administrative support, maintaining accurate records, supporting compliance requirements, and assisting with finance, HR, and business processes.
Main duties of the job
Administrative & Operational Support
Provide comprehensive administrative support to the Practice Manager and senior team
Manage and maintain practice records, policies, procedures, and business documentation
Support the organisation of meetings, prepare agendas, take notes of actions and decisions, and follow up actions
Handle correspondence, reports, and data entry accurately and confidentially
Maintain effective filing systems (electronic and paper)
Finance & Business Support
Assist with invoicing, payments, petty cash, and basic financial monitoring
Support financial reporting as required
Assist with NHS contract administration
Support procurement processes, liaise with suppliers and external contractors
HR & Workforce Administration
Support recruitment processes, including advertising roles and onboarding staff
Maintain staff records, training logs, and compliance documentation
Assist with rota administration, annual leave records, sickness monitoring
Governance, Compliance & Quality
Maintaining evidence, audits, and action plans
Support clinical and non-clinical audits as required
Ensure policies and procedures are reviewed and updated in line with regulations
Communication & Liaison
Act as a point of contact for the local health board and external stakeholders
Liaise with Cluster teams, NHS organisations, and other service providers
Person Specification
Experience Essential
Previous experience in an administrative or business support role Excellent organisational and time-management skills Strong IT skills, including Microsoft Office (Word, Excel, Outlook) High level of accuracy and attention to detail Ability to handle confidential information appropriately Strong communication and interpersonal skills Ability to work independently and as part of a team
Desirable
Experience working in a GP practice, NHS, or healthcare setting Knowledge of primary care systems and NHS structures Experience supporting finance, HR, or governance processes Familiarity with EMIS Understanding of HIW and NHS contractual requirements
Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Employer details Employer name Four Elms Medical centre
Address Sterling Close
Ffordd Pengam, Pengam Green
Cardiff
CF24 2HB
United Kingdom
Employer's website https://fourelmsmedicalcentres.co.uk/ (Opens in a new tab)