About this role
Job summary
We have an exciting opportunity for skilled and motivated Administrator to join our team at the Southend PET-CT Centre at Southend Hospital.
We're ideally looking for individuals with a background in the health and care sector, as in time, the role will evolve in to training as a Clinical Assistant to provide extra support for the clinical team.
We are open 7 days a week so your shift patterns will be 10 hours per day, 4 days per week across Monday-Sunday.
You'll be meeting and greeting patients as they arrive for their scans so excellent communication and customer service skills are essential.
Please note that we will be interviewing throughout the duration of this advert. Therefore if you are interested in this role an early application is advised as we may close the advert prior to the advertised date.
Main duties of the job
A key element of the role is to make telephone bookings for patients attending our services. To be successful in this role you must have good communication skills both written and verbal, together with good IT and administration skills. A flexible, organized and enthusiastic attitude is essential.
About us
Alliance Medical are Europe's leading independent provider of imaging services.
We combine service excellence and innovative imaging technologies to improve patient care and support NHS and independent organisations with their ongoing imaging requirements. Our approach has delivered consistent company growth for more than 30 years.
We live by our company values to ensure the highest level of patient care:
Our Values
Collaboration:
We work together and in partnership for all our patients. We respect expertise and combine it to achieve more.
Excellence:
We never compromise. We strive to deliver the very best in everything we do to ensure the highest quality of care. We treat our patients and each other with compassion, dignity and respect.
Learning:
Knowledge and understanding comes from learning. At Alliance Medical we are committed to ensuring that each and every one of us keeps on learning and that we continuously look for improved ways of working.
Efficiency:
Efficiency in healthcare means more patients get better care. We constantly seek new ways to use the scarce resource of healthcare more intelligently so that more people can live longer, fuller lives.
Openness:
We act with transparency and honesty in everything we do, where staff are encouraged to speak up to ensure a safe and secure environment for our patients.
Job description Job responsibilities Required Skills and Experience
As a successful applicant you must be able to demonstrate:
experience using Microsoft office
skills of organising filing systems and computer files
good customer service skills
excellent communication skills, as you will be both patient facing and using the telephone.
IT literacy
excellent organisational skills
the ability to work well under pressure
the ability to multi task
Person Specification
Experience Essential
IT Literate
Desirable
Previous healthcare experience
Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Employer details Employer name Alliance Medical Ltd
Address Prittlewell Chase,
Southend-on-Sea
SS0 0RY
United Kingdom
Employer's website https://www.alliancemedical.co.uk/ (Opens in a new tab)