About this role
(US) Customer Success Manager, Physician Groups at PointClickCare. Location: Mississauga or Salt Lake City or United States. Role: building relationships, driving adoption, managing accounts Requirements: Experience in customer-facing SaaS roles and healthcare CSM/account management, proven track record with enterprise customers, bachelor’s degree or equivalent, CRM experience (Salesforce/Gainsight), strong communication, data analysis, and CSM certification within 12 months. Category: Customer Service Seniority: Senior Level Tools: Salesforce, Gainsight, EHR, Lever Certifications: csm Commitment: Full Time Workplace: Remote Languages: English