About this role
Manager Customer Experience Strategy and Excellence | Product Development and Design at Qatar Airways. Location: Doha, Doha, Qatar. Role: developing frameworks, maintaining standards, analyzing performance Requirements: Bachelor's degree and minimum 7 years' experience in CX strategy, service standards or related discipline; strong analytical, written communication and project coordination skills; experience with KPIs, performance frameworks and working with research/insight functions. Category: Product Management Seniority: Senior Level Commitment: Full Time Workplace: Onsite Languages: English