About this role
Senior CX/UX Researcher (AI-First Innovation for Tax & Accounting) – Hybrid R0057506 at Wolters Kluwer. Location: Coppell or Alphen aan den Rijn. Role: leading research, synthesizing findings, presenting insights Requirements: Bachelor's or equivalent, 5+ years user research experience, advanced qualitative & quantitative research skills, strong reporting and presentation abilities, cross-functional leadership, AI and agentic workflow knowledge. Category: Design Seniority: Senior Level Tools: Great Question, UserZoom, Pendo Commitment: Full Time Workplace: Hybrid Languages: English