About this role
Member Services Advocate at Convey Health Solutions. Location: Fort Lauderdale, Florida, United States. Role: assisting members, updating accounts, resolving issues Requirements: High school diploma required (associate preferred). Minimum 2 years in a high-volume call center, retail, or hospitality. Must handle inbound/outbound calls, update accounts, research billing/claims, understand CMS guidance and HIPAA, and meet QA targets. Category: Customer Service Seniority: Entry Level Commitment: Full Time Workplace: Onsite Languages: English