About this role
Support Desk Specialist (Bilingual Spanish) at Autonation. Location: United States. Role: handling calls, creating tickets, researching invoices Requirements: Handle inbound calls and emails, create and route tickets, research invoices, use Fortis Link/Cash Pro/DRIVE/Service Desk/Excel, basic Microsoft Office skills, accounting logic, customer service, 40 WPM typing, professional phone/email etiquette. Category: Customer Service Seniority: Entry Level Tools: Fortis Link, Cash Pro, DRIVE, Service Desk, Microsoft Excel, Microsoft Office Commitment: Full Time Workplace: Onsite Languages: English, Spanish