About this role
Payroll Customer Advocate (PCA) at U.S. Department of State. Location: Charleston, South Carolina, United States. Role: resolving escalations, researching payroll, documenting records Requirements: Bachelor's degree required, Secret security clearance (or ability to obtain), support-desk experience preferred, strong analytical, research and process-oriented skills, attention to detail, and payroll/compensation knowledge for resolving escalations. Category: Customer Service Seniority: Mid Level Tools: Document Imaging System (DIS), AMPAY Executive Coordinator Dashboard, BOTs Certifications: secret security clearance Commitment: Full Time Workplace: Onsite Languages: English