About this role
Loan Research Team Member I, Full Time, Hybrid Marlboro MA at Digital Federal Credit Union (DCU). Location: Marlborough, Massachusetts, United States. Role: processing work, providing support, handling disputes Requirements: 6–12 months related experience (financial institutions preferred), prior customer service, basic PC skills, ability to learn loan servicing systems and handle member inquiries via phone and email. Category: Finance and Accounting Seniority: Entry Level Tools: Cathedral, e-OSCAR, Innovis, ePort, Equifax Inquiry Removal, Securian, CenterPoint, iQQ, LoansPQ, Pega, XP Commitment: Full Time Workplace: Hybrid Languages: English