About this role
Customer Experience Consulting at Kyndryl. Location: Bogotá, Cundinamarca, Colombia. Role: leading strategy, conducting research, facilitating workshops Requirements: Experience leading customer experience strategy, qualitative research (interviews/ethnography), journey mapping, workshop facilitation, and cross-functional collaboration to translate insights into experience roadmaps and recommendations. Category: Communications and Public Affairs Seniority: Mid Level Commitment: Full Time Workplace: Hybrid Languages: English