About this role
Customer Experience Associate at Full Potential Solutions. Location: Pune, Maharashtra, India. Role: handling inquiries, researching remittance, meeting metrics Requirements: Handle customer inquiries via phone, chat, and email (50% voice/50% non-voice). Requires strong business English, multitasking, 35+ WPM typing, research skills, and 1+ year customer experience (fintech preferred). Onsite in Kalyani Nagar, Pune; shifting schedule including weekends and holidays. Category: Customer Service Seniority: Entry Level Commitment: Full Time Workplace: Onsite Languages: English