About this role
Call Center- Member Benefit Specialist, 10am-7pm at Roundstone. Location: Cleveland or Rocky River. Role: answering calls, explaining benefits, maintaining records Requirements: 6+ months medical-insurance call center experience; knowledge of TPA administrative services and fee schedules; ability to read SPD; proficiency with Microsoft Word, Excel, Access; strong verbal/written, organizational and research skills; Spanish a plus. Category: Customer Service Seniority: Entry Level Tools: Microsoft Word, Microsoft Excel, Microsoft Access Commitment: Full Time Workplace: Hybrid Languages: English