About this role
Product Support Scientist - AMR West Coast at Oxford Nanopore Technologies. Location: San Francisco or United States. Role: providing support, investigating complaints, analyzing trends Requirements: MSc/PhD or equivalent experience, 4+ years in biotech/genomics, technical support/field applications experience, hands-on sequencing and bioinformatics workflow experience, strong troubleshooting and analytical skills. Category: Customer Service Seniority: Mid Level Tools: Salesforce (SFDC), Tableau Commitment: Full Time Workplace: Hybrid Languages: English