About this role
NiCE Solution Architect - SandcastleCX Practic at Ttecdigital. Location: Bogota, Cundinamarca, Colombia. Role: Participate pre-sales, Gather requirements, Design tech stacks Requirements: Senior pre-sales solution architect with 10+ years in technical pre-sales, NICE CXone experience, CS/engineering degree, strong CRM and AI/Analytics knowledge. Category: Information Technology Seniority: Senior Level Tools: NICE CXone, Cognigy, WFM, CRM, Copilot, Quality Management, Analytics, Lucidchart, PowerPoint Certifications: cxone acd/ivr, dfo, qm, cxone wfm, interaction analytics, cognigy Commitment: Full Time Workplace: Remote Languages: English