About this role
Genesys Solution Architect at Capco. Location: Zurich, Zurich, Switzerland. Role: leading architecture, designing integrations, facilitating workshops Requirements: Proven experience architecting and delivering Genesys Cloud CX contact centre solutions, designing integrations (REST, OAuth), and working in regulated financial services with strong stakeholder management. Category: Information Technology Seniority: Senior Level Tools: Genesys Cloud CX, REST APIs, Web Services, OAuth, IVR, Workforce Engagement Management (WEM), Salesforce, Microsoft Dynamics, SAP, Scrum, SAFe Certifications: genesys cloud cx Commitment: Full Time Workplace: Onsite Languages: English, German