About this role
Genesys Cloud Architect at Miratech. Location: Toronto, Ontario, Canada. Role: Lead architecture, Define roadmap, Collaborate teams Requirements: 7+ years in contact center tech; strong Genesys Cloud CX; architecting large-scale cloud solutions; API integrations; CRM integrations; security and performance focus. Category: Information Technology Seniority: Mid Level Tools: Genesys Cloud CX, CRM integrations, Salesforce, Microsoft Dynamics, ServiceNow, REST, SOAP, API, microservices, SIP, SBCs, load balancing, AI/ML Commitment: Full Time Workplace: Remote Languages: English