About this role
ESaaS Salesforce Solution Architect (Service Cloud) at Zensar Technologies Ltd. Location: Pune, Maharashtra, India. Role: Drive architecture, Lead delivery, Collaborate with stakeholders Requirements: Senior-level Salesforce Solution Architect with 8+ years in Salesforce ecosystem; 5+ years in Solution Architect role; strong Service Cloud expertise; certifications in Service Cloud and architecture; hands-on Apex, LWC/Aura, Flows, REST/SOAP. Category: Information Technology Seniority: Senior Level Tools: Salesforce Service Cloud, Apex, Lightning, LWC, Aura, Flows, REST, SOAP, Omni-Channel Routing, Queue-Based Routing, Skill-Based Routing, Einstein Bots, Knowledge Management, Case Management Certifications: salesforce service cloud consultant, salesforce system architect / application architect, platform developer i, platform developer ii, integration/ai einstein () Commitment: Full Time Workplace: Onsite Languages: English