About this role
Solutions Architect - Salesforce at Decagon. Location: San Francisco, California, United States. Role: Lead technical conversations, Architect scalable ticketing, Design integrations Requirements: 8–12+ years in technical CRM architecture and Salesforce implementations; deep Salesforce Service Cloud expertise; external-system integrations via APIs; scalable data/security models; strong stakeholder engagement; pre-sales design experience. Category: Information Technology Seniority: Senior Level Tools: Salesforce, Salesforce Service Cloud, MuleSoft, REST, SOAP, Apex, Flows Commitment: Full Time Workplace: Onsite Languages: English