About this role
Customer Service - Solution Architect (7297) at vidaXL. Location: Hyderabad, Telangana, India. Role: designing architecture, defining standards, ensuring governance Requirements: 12+ years software engineering and architecture experience, 3–5 years as a solution architect, expertise in microservices, AI-driven customer service, CRM/ERP integrations, cloud platforms, search tech, and architecture governance. Category: Information Technology Seniority: Senior Level Tools: Zendesk, Node.js, ADA chatbot, Spring Boot, SAP, Elasticsearch, GCP, Azure, AWS, CRM, ERP, RAG, SQL, NoSQL Commitment: Full Time Workplace: Onsite Languages: English