About this role
Amazon Connect Architect at Tech Mahindra (America's) Inc. Location: Plano, Texas, United States. Role: designing architecture, leading migrations, guiding stakeholders Requirements: 8+ years as CCaaS/technical architect, 3+ years with Amazon Connect, hands-on Amazon Connect deployments, experience migrating from CXone/Genesys, AWS services and integration experience. Category: Information Technology Seniority: Senior Level Tools: Amazon Connect, NICE CXone, Genesys, Genesys Cloud, Lambda, API Gateway, Amazon Lex, CloudWatch, IAM, REST APIs, IVR, ACD, CTI, WFM Certifications: aws solutions architect associate, aws solutions architect professional, bls Commitment: Full Time, Contract Workplace: Onsite Languages: English